Confirm PUP $5000 refund thread

[Nocturnal]

Got my confirmation email that a check will be in the mail in 4 weeks.

 

[erickh]

Hi all, new here. How are you all going about requesting the refund? I have tried twice now in the past month using the support form after logging into my Tesla account on their website. I haven't heard anything back as of yet. Are you emailing support directly or calling?

 

[CrazyCoconut]

Hi all, new here. How are you all going about requesting the refund? I have tried twice now in the past month using the support form after logging into my Tesla account on their website. I haven't heard anything back as of yet. Are you emailing support directly or calling?

Took them several weeks to reply.

 

[Nocturnal]

Hi all, new here. How are you all going about requesting the refund? I have tried twice now in the past month using the support form after logging into my Tesla account on their website. I haven't heard anything back as of yet. Are you emailing support directly or calling?

I didn't have luck until I called.

 

[erickh]

Thanks. I'll give it a couple more days and then get them on the horn.

 

[TANGO SUKKA]

Today marks the 4 week mark for me and still nothing. Will wait to end of week before I reach out to Tesla.

 

[adhoc]

Today marks the 4 week mark for me and still nothing. Will wait to end of week before I reach out to Tesla.

why wait, seems they are building in response time buffers?

it will be interesting to hear of 1st check delivered!

I got my “check will be in mail” 4 week promise on 11/13,
which makes 4 weeks 12/11, no word sine 11/13...

still wondering if tesla will include sales tax on refund $$$?

 

[commasign]

As an investor, I'd rather they don't sent out any checks until after 1/1/2019. Q4 2018 financials will be critical.

 

[MXWing]

As an investor, I'd rather they don't sent out any checks until after 1/1/2019. Q4 2018 financials will be critical.

Honestly, I don't think the amount of people requesting refunds are that numerous. Not everyone knows about PUP Gate and some who do might elect to keep FUSC.

Another run of Surfboards should cover the refunds.

 

[Nocturnal]

As an investor, I'd rather they don't sent out any checks until after 1/1/2019. Q4 2018 financials will be critical.

If I get my check on Jan 2 I will be ecstatic. IMO there isn't much risk of them getting out before then. And as mentioned the total amount will be a drop in the bucket for Q4 which I think will be a blockbuster quarter.

 

[JeffK]

I finally got the canned response to my email today after about 1 month.

 

[Oyinko]

For those of you that got the confirmation that a check will be sent to you, do you currently have FUSC?

I took delivery on Oct 22 and don't have FUSC so I can technically not give it back against a 5k refund...

 

[MXWing]

For those of you that got the confirmation that a check will be sent to you, do you currently have FUSC?

I took delivery on Oct 22 and don't have FUSC so I can technically not give it back against a 5k refund...

If you paid the old price and didn’t have FUSC you would be eligible to have it.

That’s why a lot of 3P +/- buyers are upset because they already got free FUSC but have to give it up.

You are in a decent position because you would be getting something you weren’t eligible for initially.

 

[JeffK]

I have FUSC...

Check is supposed to be mailed in the next 8 weeks.

 

[nalang]

Ordered on 6/27/18. I’ll request a refund when someone shows proof of funds received.

 

[Big Ern]

I got the 8 week email yesterday too after confirming my address

 

[CrazyCoconut]

I got the 8 week email yesterday too after confirming my address

Weird that some are getting 4 weeks while others are being told 8 weeks.

 

[outie]

Hello,
Thank you for the confirmation. I have submitted the refund for $5,000 and the removal of your Free, Unlimited Supercharging. The check will be mailed to the address you listed below within the next 4-8 weeks.

Thank you for being a Tesla owner and helping to transition the world to sustainable energy.

Sincerely,

I sent an email to them before and also used the contact form in my account.

The first response I got from the email was that the concern will be forwarded to the famous bEloved “TWEET team” for follow up. Um ok that sounds like they are only handling this case by case and will try to avoid you by all means until you forget about it.

Today I received the response from the form submitted early last month that I’ll need to confirm my address to get my check. After comfirmation I got the response above.

 

[outie]

Weird that some are getting 4 weeks while others are being told 8 weeks.

I got both.

 

[Oyinko]

I sent an email to them before and also used the contact form in my account.

The first response I got from the email was that the concern will be forwarded to the famous bEloved “TWEET team” for follow up. Um ok that sounds like they are only handling this case by case and will try to avoid you by all means until you forget about it.

Today I received the response from the form submitted early last month that I’ll need to confirm my address to get my check. After comfirmation I got the response above.

Which form?