Ok after a few days it now doesn't start charging the minute I plug it in and starts about 11pm so I guess it needs to learn the charging capacity. Working as expected now. Thanks.
I am on the same tariff. The other issue I had the other day was the lowest charge limit you can set is 50%. To get to 50% required me to charge more than 4 hours so I obviously overran the off peak tariff window. A technological and environmentally advanced car does not allow me to be technical and environmental. I jest but you get the point - could be so much easier. We also have a MINI electric and that does allow you spec the off peak window. No idea why but you have to specify a departure time on the MINI. What has leaving got to do with charging? Sometimes I want to charge and not leave because of our 4 hour off peak window!
I tried doing that but the option of sending a message from within your account has disappeared. Or if it hasn't my head was about to fall off before I could find it in the myriad of options. I am sure it used to be straightforward. James
Correct. We can't send a message anymore. Only chat available after you pick all the dropdown menu: Vehicle & App Features->Software & Firmware->Describe your question->Chat With Us.
Ok thanks. I still can't follow that at all. This is where things fall down. I can't get to your first item in my online Tesla account. Just don't see it. There is no option to chat anywhere or any search option. I am in the UK if that makes any difference.
I am sorry that I overlooked the UK website and I've been looking at the US site. The UK support page should say: "Can’t find what you are looking for? If you still can't find what you're looking for in our support resources, contact customer support directly. Local: 0162 845 0660" You are lucky that the UK still has a phone number. The US page only leads to a chatting service with no phone number.
Ok thanks for looking. I guess I will wait and see if Tesla implement a defined off peak window and also lower the charge percent minimum for those of us who only have a four window of cheap off peak electricity. Unless you can do it for me! Cheers