TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker and becoming a Supporting Member. For more info: Support TMC
  1. TMC is currently READ ONLY.
    Click here for more info.

Confused about charging in off-peak hours

Discussion in 'Model 3: Battery & Charging' started by grmdl3, Jan 4, 2021.

  1. N2deep

    N2deep Member

    Joined:
    Dec 3, 2020
    Messages:
    17
    Location:
    89166
    Ok after a few days it now doesn't start charging the minute I plug it in and starts about 11pm so I guess it needs to learn the charging capacity. Working as expected now. Thanks.
     
  2. jaitch

    jaitch Member

    Joined:
    Apr 26, 2019
    Messages:
    182
    Location:
    Bedfordshire, UK
    I am on the same tariff. The other issue I had the other day was the lowest charge limit you can set is 50%. To get to 50% required me to charge more than 4 hours so I obviously overran the off peak tariff window. A technological and environmentally advanced car does not allow me to be technical and environmental. I jest but you get the point - could be so much easier.

    We also have a MINI electric and that does allow you spec the off peak window. No idea why but you have to specify a departure time on the MINI. What has leaving got to do with charging? Sometimes I want to charge and not leave because of our 4 hour off peak window!
     
    • Disagree x 1
  3. jaitch

    jaitch Member

    Joined:
    Apr 26, 2019
    Messages:
    182
    Location:
    Bedfordshire, UK
    I tried doing that but the option of sending a message from within your account has disappeared. Or if it hasn't my head was about to fall off before I could find it in the myriad of options. I am sure it used to be straightforward.

    James
     
  4. Tam

    Tam Well-Known Member

    Joined:
    Nov 25, 2012
    Messages:
    8,233
    Location:
    Visalia, CA
    Correct. We can't send a message anymore. Only chat available after you pick all the dropdown menu:

    Vehicle & App Features->Software & Firmware->Describe your question->Chat With Us.
     
  5. jaitch

    jaitch Member

    Joined:
    Apr 26, 2019
    Messages:
    182
    Location:
    Bedfordshire, UK
    Ok thanks. I still can't follow that at all. This is where things fall down. I can't get to your first item in my online Tesla account. Just don't see it. There is no option to chat anywhere or any search option. I am in the UK if that makes any difference.
     
  6. Tam

    Tam Well-Known Member

    Joined:
    Nov 25, 2012
    Messages:
    8,233
    Location:
    Visalia, CA
    I am sorry that I overlooked the UK website and I've been looking at the US site.

    The UK support page should say:

    "Can’t find what you are looking for?
    If you still can't find what you're looking for in our support resources, contact customer support directly.

    Local: 0162 845 0660"

    You are lucky that the UK still has a phone number. The US page only leads to a chatting service with no phone number.
     
  7. jaitch

    jaitch Member

    Joined:
    Apr 26, 2019
    Messages:
    182
    Location:
    Bedfordshire, UK
    Ok thanks for looking. I guess I will wait and see if Tesla implement a defined off peak window and also lower the charge percent minimum for those of us who only have a four window of cheap off peak electricity. Unless you can do it for me!

    Cheers
     

Share This Page

  • About Us

    Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.
  • Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


    SUPPORT TMC