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Another delay anecdote to add to the pile,
I was scheduled for a 9am delivery tomorrow 9/25 at Mt Kisco. I proactively reached out to both the local SC and my Delivery Advisor for confirmation this morning and was told I have not been matched to a VIN so we should reschedule. New date is Saturday afternoon (9/29), but I’m realizing now that any delivery dates they give out without a VIN assigned (and it seems like they have done this a lot) are a wish, not a promise. I’m fully expecting they will miss the new date too.
Seems like they have no idea what cars will arrive when. In this age of Amazon Prime and real-time UPS tracking, I find this disappointing. They have also totally bungled the job of communicating this crazy process to customers. People have lives to live that need to be reshuffled to make room for delivery appointments. Pushing delivery appointments on people when they don’t have a specific car earmarked for them is just a waste of everyone’s time.
4/3/2016: reservation deposit paid
6/27/2018; ordered Blue/Black/AWD/19”/FSD
9/6/2018: “Your Model 3 will be available between Friday, September 21 through Friday, September 28”
9/12/2018: Delivery scheduled for 9/25 @ Mt Kisco
9/20/2018: All “Prepare for Delivery” details confirmed. “We are drafting up your contract”. 9/25 delivery “on track”
9/24/2018: No VIN assigned, no MVPA drafted, reschedule for Sat 9/29, we all agree to cross fingers that a VIN match happens by then
Delivery yesterday went smoothly. My son picked one up at the same time. Paper work for me took a bit longer, since I decided to add autopilot at the last minute. My car looks good overall except for a paint issue on the hood that I noticed after getting home. You have too look at just the right angle, in the right light, to see it. I think it's in the clear coat. I have an appointment to take it in tomorrow for ppf on the front and ceramic coating. I don't know if they can do anything, or if I'll have to take it back in to Tesla. Hard to photograph, but my son has a good camera with a polarizing filter. It's a tiny white spot, with a ring around it in the clear coat (color in the photo is really off, car is blue)
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Car is amazing, though. Love it.
@jcm22 call the Mt Kisco SC 914-218-8900 option 3 and ask them to confirm the car onsite. I just hung up with them after confirming my delivery Sunday.