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Connectivity Issue

Discussion in 'Model S: User Interface' started by VICE, Nov 23, 2013.

  1. VICE

    VICE New Member

    Joined:
    Nov 23, 2013
    Messages:
    3
    Location:
    Mountain View
    Sig #127 S000127 V5.8 21" (Clifford)

    I've lost all 3G and wifi. This occurred, or was noticed right after a tire reset, for now I don't know if the two events are connected in any way.
    I will have the car serviced in December to look at the issue and it is completely drivable without 3G or wifi. GPS still works

    Just looking for a possible solution, if one is out there.

    Things I've tried
    1. Reset main screen (is there a reset for the steering/dash screen?)
    2. Pulling the two yellow fuses in the left fuse box (Per Roadside assistance instructions)
    3. Power down
    4. Charging.
    5. Customer Experience confirms car is not visible over the 3G network.

    Beyond looking at each and every fuse is there any other suggestions?

    Thanks
    Victor
     
  2. jerry33

    jerry33 S85 - VIN:P05130 - 3/2/13

    Joined:
    Mar 8, 2012
    Messages:
    12,764
    Location:
    Texas
    This really appears as if the 3G chip has failed or the antennas have become completely disconnected.

    The small display can be rebooted by pressing down on the two upper steering wheel buttons in a similar manner to reseting the 17" display.
     
  3. William13

    William13 Member

    Joined:
    Mar 19, 2011
    Messages:
    943
    Location:
    South Bend
    Try both resets twice, this is a computer and sometimes that can work. If you still have the fuse area open, try unplugging the 12 volt battery for one or two minutes.
    Good luck.
     
  4. VICE

    VICE New Member

    Joined:
    Nov 23, 2013
    Messages:
    3
    Location:
    Mountain View
    No Luck with Resets (wifi & 3G not working )

    So I was going over the owners manual and repeating the steps given to me by roadside assistance, when I noticed my fuse box did
    not match the owners manual layout.

    Can anyone verify the layout. Perhaps since my Serial number is low, the internals are different? I think I'll leave as is for now. Its not too big of a difference 20 & 25 Amp are reversed.

    I tried moving F36 as well for three minutes and replace no difference


    Screen shot 2013-11-23 at 4.45.20 PM.png


    F36 & F45 are reversed (perhaps)

    View attachment 36322
     

    Attached Files:

  5. Mark Petersen

    Mark Petersen Model S EU P71

    Joined:
    Jul 15, 2009
    Messages:
    240
    Location:
    Hørsholm, Denmark
    look correct
    only thing is it look like F45 and F36 are swapped
    and that most of the fuses are mounted upside down (has no impact on funktion)
     

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