This would almost be funny if Pepco wasn't so inept... Got a status update today:
I'm guessing "Incomplete" is bad because you said you got a "Ready to Install" status at one point. But it would be nice to know what is incomplete. Their review? My form?
For those emails, the first I got was "Incomplete". Then, the same day, "Resubmitted." I got several "Resubmitted" ones before eventually getting "Technical Review Completed" about a month later (but 2 weeks after the last "Resubmitted") followed the same day by "Approved to Install". Then, a month and a half later were the 10+ "In Service" emails (and also, i noticed, a "Part II Submitted" and "Meter Install Completed" status at the same time as the "In Service" ones.)
So, I would guess incomplete means that Tesla started something but hasn't provided all the documentation yet. Hopefully it is just a temporary thing and will change status soon, but I would check with Tesla if it doesn't change within a day or two at most.
As a note, when I first started, PEPCO seemed to be managing things here -
Pepco | Pepco - An Exelon Company - I don't know if they are even using that page (CRW = Customer Requested Work) any longer. So all of my status emails started with Tesla submitting the updated plans after the actual install. So, you may see some different statuses than I do. (And, as I mentioned, the link in the emails for me was always to
MyGeneration and that never actually showed my project as existing.)