Disconnecting the 12v also works to prevent it from getting low, while the MCU is out.
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Fellow MS owners with the MCU failure. Would you do this fat dad a solid? File a complaint with the NHTSA. The MCU dying isn’t just an inconvenience, it presents multiple safety issues, especially if you end up stranded out of town because of charging issues, but the backup camera, all alarms/alert audio are diminished, and frankly, those are important safety systems.
agree with me? Sweet, go here and file away fellow chariot of charge owners?
You can do that here: File a Vehicle Safety Complaint | Safercar.gov | NHTSA
Akikiki
A'-Lo-HA ! y'all
And the effort that we believe that Tesla is working on to offer us a MCU2 upgrade from MCU1 stops due to this law suit.
Something about this fat dad doesn’t make sense. Member since Monday. 6 posts, all on this. Has a Tesla with failed eMMC which he claims is just sitting because he won’t pay to repair. Instead, seeking class action litigants and others to gripe to NHTSA so an authority will force Tesla will cover repair... years from now if at all. Agitator or very confused owner?
FlatSix911
Porsche 918 Hybrid
Akikiki
A'-Lo-HA ! y'all
Akikiki
A'-Lo-HA ! y'all
Someone that has DIY'ed the upgrade says that keeping AM/FM/XM requires replacing the tuner modules which is a PIA and takes a couple extra hours. So Tesla probably decided to just skip the tuner upgrade to keep the price down. (Would you pay $3,100 if you got to keep the tuner functionality?)
FlatSix911
Porsche 918 Hybrid
More information from Electrek... Tesla officially starts offering $2,500 infotainment upgrade - Electrek
The upgrade costs $2,500 (plus applicable tax including installation), but owners cannot request it right now. Only people Tesla is itself reaching out to will be offered the upgrade, starting with people who have Autopilot 2.5 hardware and the Full Self-Driving package, and then they will expand to others: Configuration Beginning Availability
The upgrade costs $2,500 (plus applicable tax including installation), but owners cannot request it right now. Only people Tesla is itself reaching out to will be offered the upgrade, starting with people who have Autopilot 2.5 hardware and the Full Self-Driving package, and then they will expand to others: Configuration Beginning Availability
- Autopilot Computer 2.5 with Full Self-Driving Capability - Scheduling Now
- Autopilot Computer 2.0 with Full Self-Driving Capability - Late March
- All remaining Model S and Model X owners - Early April
scottf200
Well-Known Member
Tesla has come up with an upgrade plan whereby they will replace the MCU1 (Media Control Unit) and IC1 (the binnacle display screen) with an MCU2 and an IC2 for a fee of $2,500 USD. Apparently according to this article: Tesla Offers Model S & X Owners Infotainment System Upgrade For $2,500 | CleanTechnica Tesla will then start charging $120 USD per annum for those without 'premium connectivity'.
"Note: Some features enabled by the Infotainment Upgrade require a Premium Connectivity subscription of $9.99 per month plus applicable tax. You may already have Premium Connectivity. Confirm your status in your Tesla Account."
Try as I might I can find no indication as to whether I have 'premium connectivity' or not when I log into my Tesla account (It's a 2015 70D with tech package). Please someone tell me where I might find that.
As someone with no interest in any of the goodies this will enable I'm not real keen (particularly as this will remove AM and FM radio), I just want a more durable flash memory chip (which I'm hoping will be included in the upgrade).
"Note: Some features enabled by the Infotainment Upgrade require a Premium Connectivity subscription of $9.99 per month plus applicable tax. You may already have Premium Connectivity. Confirm your status in your Tesla Account."
Try as I might I can find no indication as to whether I have 'premium connectivity' or not when I log into my Tesla account (It's a 2015 70D with tech package). Please someone tell me where I might find that.
As someone with no interest in any of the goodies this will enable I'm not real keen (particularly as this will remove AM and FM radio), I just want a more durable flash memory chip (which I'm hoping will be included in the upgrade).
Akikiki
A'-Lo-HA ! y'all
The screen page you are looking for us under your Tesla Account > Manage.
Did you buy your car new? If yes, then you have lifetime premium connectivity for that car. Applies to new purchases, (maybe it was orders) until 1 Jul '18.
Did you buy your car after (I think it was) 1 Jan '19, then you will not get free premium connectivity.
Did you buy your car new? If yes, then you have lifetime premium connectivity for that car. Applies to new purchases, (maybe it was orders) until 1 Jul '18.
Did you buy your car after (I think it was) 1 Jan '19, then you will not get free premium connectivity.
I did buy the car new in September 2015.
Thank you for the clue as to where to find out if my car has premium connectivity, it is not mentioned in 'vehicle configuration' but perhaps that was not a thing they mentioned back in 2015.
Many thanks.
Akikiki
A'-Lo-HA ! y'all
If you did not have Premium connectivity, you would have been paying for it now for at least two months.
Hi folks,
I’ve got a 2016 bis CPO model S with about 48,000 miles. My MCU has gone dark over the weekend, and it has me trapped in Chicago until Monday morning - I need to get back to MN. Unfortunately there weren’t obvious signs, and I didn’t turn off Pin2Drive; had I done so, I might have been able to put the car into drive without my mcu- alas
I’m thankful for the bank of information here. It’s helpful to know I’m not alone in 2020/2019, and that the issue hasn’t all disappeared. I’m adding my information as a data point. I’ll follow up once the service center gives me information.
I suppose I don’t know yet whether it’s the emmc or something else. I do know that the mobile app doesn’t pick up the car, emergency roadside couldn’t access the car remotely, center screen is completely non responsive even after attempts to reboot with the scroll wheels, summon doesn’t engage when holding the keyfob, and so on.
I do have a dashcam hooked up through the outlet above the rearview mirror. Should I unplug it to keep the 12v battery safe?
my hopes:
1. That there isn’t a long wait time for the part(s)
2. That the issue is completely covered by warranty
3. That there’s an option to upgrade directly to mcu2 either for free or for a modest price
I’m concerned about the lack of transparency on the topic. I can’t really tell how pervasive an issue this is, but it seems common enough for this fine sub-community of posters to exist. I wish that Tesla would acknowledge the situation and set our minds at ease. I mean- when folks acquire a used car and they can’t evaluate whether it’s in good shape, or when you get it from Tesla cpo or new and there’s no explicit recognition that there’s a part that’s likely to fail, it’s just hard to plan ahead. A person is just supposed to guess whether their mcu will cut out when they’re driving an older vehicle? This is my first car, but I imagine with other cars two things are possible: (1) there are more easily recognizable signs for key components that are soon to fail, (2) if a key component on a more common car goes bad while traveling, there is likely a marketplace of competent mechanics who can offer service - whereas with a Tesla we are reliant on Tesla and a small but growing network of individuals doing the lord’s work and fixing out of warranty cars.
I don’t mean to whine, but I do want to develop my sense and expectations for what it’s reasonable to anticipate from Tesla or any other automaker. Of course nothing lasts forever; of course car components fail at some point. But should I think, “of course this component of my car, which is central to normal function and designed to be used such a way that it is likely to fail before anything else, will fail and of course the typical consumer won’t know why it’s failed, when it’ll fail, how to prevent it from failing, and may be stuck in any number of inconvenient circumstances all without any kind of intelligible warning”. Is that normal?
Anyway, I’ll follow up once I hear from Tesla - in case anyone is interested in whether mcu2 is available for this kind of repair and so on.
I’ve got a 2016 bis CPO model S with about 48,000 miles. My MCU has gone dark over the weekend, and it has me trapped in Chicago until Monday morning - I need to get back to MN. Unfortunately there weren’t obvious signs, and I didn’t turn off Pin2Drive; had I done so, I might have been able to put the car into drive without my mcu- alas
I’m thankful for the bank of information here. It’s helpful to know I’m not alone in 2020/2019, and that the issue hasn’t all disappeared. I’m adding my information as a data point. I’ll follow up once the service center gives me information.
I suppose I don’t know yet whether it’s the emmc or something else. I do know that the mobile app doesn’t pick up the car, emergency roadside couldn’t access the car remotely, center screen is completely non responsive even after attempts to reboot with the scroll wheels, summon doesn’t engage when holding the keyfob, and so on.
I do have a dashcam hooked up through the outlet above the rearview mirror. Should I unplug it to keep the 12v battery safe?
my hopes:
1. That there isn’t a long wait time for the part(s)
2. That the issue is completely covered by warranty
3. That there’s an option to upgrade directly to mcu2 either for free or for a modest price
I’m concerned about the lack of transparency on the topic. I can’t really tell how pervasive an issue this is, but it seems common enough for this fine sub-community of posters to exist. I wish that Tesla would acknowledge the situation and set our minds at ease. I mean- when folks acquire a used car and they can’t evaluate whether it’s in good shape, or when you get it from Tesla cpo or new and there’s no explicit recognition that there’s a part that’s likely to fail, it’s just hard to plan ahead. A person is just supposed to guess whether their mcu will cut out when they’re driving an older vehicle? This is my first car, but I imagine with other cars two things are possible: (1) there are more easily recognizable signs for key components that are soon to fail, (2) if a key component on a more common car goes bad while traveling, there is likely a marketplace of competent mechanics who can offer service - whereas with a Tesla we are reliant on Tesla and a small but growing network of individuals doing the lord’s work and fixing out of warranty cars.
I don’t mean to whine, but I do want to develop my sense and expectations for what it’s reasonable to anticipate from Tesla or any other automaker. Of course nothing lasts forever; of course car components fail at some point. But should I think, “of course this component of my car, which is central to normal function and designed to be used such a way that it is likely to fail before anything else, will fail and of course the typical consumer won’t know why it’s failed, when it’ll fail, how to prevent it from failing, and may be stuck in any number of inconvenient circumstances all without any kind of intelligible warning”. Is that normal?
Anyway, I’ll follow up once I hear from Tesla - in case anyone is interested in whether mcu2 is available for this kind of repair and so on.
Tesla has already told people that the warranty will only pay for the same kind of MCU that is currently in the car, and that you would have to pay full price for the infotainment upgrade if you want it. (Which isn't even currently available for your car.)
If your under warranty you should be covered. They may reload firmware to get you going again, typically replacement is only after mcu fails to restart after they attempt to restore it (its on it's final breaths) It's most likely the emmc.
I think PIN 2 drive is blocking everything? Can you summon without PIN? I have never used summon or PIN2Drive. Your 12V should continue to charge fine.
The eMMC does wear out over time. It's hard for new owners to identify the signs. Tesla does not offer preventive maintenance for this. 3rd party repair is only way to preventive take care of this.
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