Tesla tells me they are going to switch the car from Slacker Radio to Spotify using an OTA push
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bareyb
Active Member
bareyb
Active Member
Why didn't they just put back Slacker? Are you saying I will lose my free Slacker account if I upgrade or is this just some fluke that only affects your car? I’d hate to lose it… I have a lot of playlists saved.
HankLloydRight
No Roads
Tesla Service via their app in response to my request to restore Slacker Radio service. I wonder if it is a typo and they meant Slacker.
HankLloydRight
No Roads
Yup. As Occam's Razor puts simply “the simplest solution is almost always the best.
That would be my guess.
Removing Slacker and replacing it with Spotify would be a huuuuuge change fleet wide. It's not something they would do just willy-nilly -- even though this is Tesla. If that were true, I'm certain Tesla and/or Elon Musk would be announcing that well in advance.
dark cloud
Active Member
But a free Spotify service? Or one that requires monthly subscription? Without looking I am guessing there is nothing in writing stating Tesla is required to supply a free streaming music service to non-premium customers ?
HankLloydRight
No Roads
@HankLloydRight
They restored Slacker Radio today, so it looks like the message from them about activating Spotify was a mistake.
They restored Slacker Radio today, so it looks like the message from them about activating Spotify was a mistake.
jgs
Active Member
Good to hear. As part of an ongoing saga, which I will write up when and if it ever completes, I have my car at the Service Center. I asked them about restoring Slacker for me and the guy stared at me as though I had grown another head, even after I explained in detail. They may not be hiring the best and brightest, I'm starting to think.
Just got a quote yesterday for MCU2 replacement w/FM for $2700. Seems like a year ago it was $1500 + $500 for FM, installed. When did this change?
They shouldn't be charging labor, the $318.75, for the radio upgrade. The upgrade page makes it clear that the $500 includes installation.
Infotainment Upgrade | Tesla Support
Upgrade your Infotainment system to access new features, and for a more advanced and smoother user experience.
It's not an upgrade. It's a downgrade with loss of AM and paying for something you already had. Don't fall for Musk-speak.
Thanks, Mike. I'll bring their attention to that and then I guess pop for the upgrade.
When they did the eMMC upgrade, they replaced my center screen without cost or mention! It was great - except now, just a few months later, it has yellow edges.
Also, my IC screen started to bleed glue or whatever it is, and now it's so goopy as to make it hard to read miles remaining. So at this point the "upgrade" is really the only way to fix both problems. I just hope it all doesn't happen again.
When they did the eMMC upgrade, they replaced my center screen without cost or mention! It was great - except now, just a few months later, it has yellow edges.
Also, my IC screen started to bleed glue or whatever it is, and now it's so goopy as to make it hard to read miles remaining. So at this point the "upgrade" is really the only way to fix both problems. I just hope it all doesn't happen again.
FlatSix911
Porsche 918 Hybrid
Looks like the MCU2 price has increased to $1,750 and the Radio is $500.
I would challenge the additional $318.75 labor charge and suggest that should be included in the MCU2/Radio package price (labor included).
When that "In Service" screen comes up, wait a little and the screen should populate with some info, like, The service center your car is at, etc. in addition to a Chat icon to the right of "Payment". Use that Chat channel to communicate with them. I've had the black lines you are showing in your screenshot every now and then but waiting a bit longer or relaunching the app should reveal those contents. Otherwise, there is something wrong with the app on your phone.
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