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Consumer Reportrs Drops Model S from Reliability list

sirbil

Member
Nov 7, 2020
6
1
Los Angeles, California
At one time the model as have the highest reliability rating from Consumer Reports. Because of the many issues with suspension, and screens etc. not to mention fit and finish, Consumer Reports now rates the model S very poorly. Hopefully Tesla will take note and do what it can to aggressively resolve issues.
 
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sirbil

Member
Nov 7, 2020
6
1
Los Angeles, California
At one time the model as have the highest reliability rating from Consumer Reports. Because of the many issues with suspension, and screens etc. not to mention fit and finish, Consumer Reports now rates the model S very poorly. Hopefully Tesla will take note and do what it can to aggressively resolve issues.
That should read Model S
 

dc121gw

Member
Oct 19, 2019
103
124
Atlanta
It's true that CR does not like AP, but dropping the recommendation for the Model Y is not because of AP. It's because of initial quality problems, which have been high on the Y. I hope that Tesla is able to put more resources into quality assurance so it is not up to the customer and SC to resolve defects.
 
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cwerdna

Active Member
Jul 11, 2012
3,637
2,546
SF Bay Area, CA
At one time the model as have the highest reliability rating from Consumer Reports.
I'm 95% sure Model S has never been in Consumer Reports most reliable cars list for any year.

Besides what you stated in the thread title, Model S has now ended up in 10 Least Reliable Cars and the Model X is no longer in the bottom 10. In previous years, when CR had enough data, Model X was always in the bottom 10 in reliability. I have a CR online subscription and see the possible reason why for the X. They had insufficient data (insufficient sample size) for model year 2020 Model X. For the other model years, X reliability was generally poor.
 

whttiger25

Member
Jun 25, 2016
580
759
Oakland, CA
Tesla sells every car they can make and have a significant waiting list. That says their value and service is too high.

Let's be clear, they currently make the best EV product, period, hands down. People wanting a good EV that has a fantastic fast charging network have no other realistic choices. Try driving a non-tesla cross country. And despite the issues, the car itself is still great.

Choices are coming in the next decade though, so for that reason, yes, Tesla needs to take note. GM is ramping up. At $2500 stock (pre split) I think the long term picture is pretty risky. Most of that low stock price assumes dominance in the higher volume vehicle markets. If people get tired of the quality issues their brand loyalty will only go so far when there are better competitors.
 
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Joetro

New Member
Aug 28, 2021
4
2
Sonoma, California
At one time the model as have the highest reliability rating from Consumer Reports. Because of the many issues with suspension, and screens etc. not to mention fit and finish, Consumer Reports now rates the model S very poorly. Hopefully Tesla will take note and do what it can to aggressively resolve issues.
Tesla has shown little inclination to work on problem areas except for those that can be addressed by updates rather than manufacturing prowess. They seem "ok" in responding to owners' crisis, but pretty bad at fixing the root causes. Production numbers superseded everything at Tesla, and it shows.
 
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shellderp

Member
Sep 15, 2018
177
169
Ontario
Yikes - makes me nervous to get my first Model S. They really need to step it up for such an expensive car.
it sounds like this year they stepped it up, but I wouldn't bet on it until people drive them a few years. I love the car anyway but I won't be holding onto it past the drivetrain warranty
 
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