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Contacts won't sync. Only favorites and call history. [android phones]

I have an Android (S21 Ultra) that I've connected to a '22 M3. The phone is connected, I can see my "favorites" that came over from my phone along with call history and texts but contacts are now showing. I've deleted and added the phone twice with no luck. I gave it access to contacts, messages, calls, and audio. I'm able to send/receive calls and texts

Any ideas?
 
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I am having the same issue with same phone and 21 performance 3. Unable to call or text contacts, have to use full phone number instead of contact name and it works. When I receive a call from a contact I have, it only shows the number and not the name.

I have attempted restarting the car, unpairing phone and car, uninstalling and re-installing tesla app... Not sure what else to do. Don't want to rebuild my phone.

My wife has the same phone and is not experiencing the same issue.
 
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I am having the same issue with same phone and 21 performance 3. Unable to call or text contacts, have to use full phone number instead of contact name and it works. When I receive a call from a contact I have, it only shows the number and not the name.

I have attempted restarting the car, unpairing phone and car, uninstalling and re-installing tesla app... Not sure what else to do. Don't want to rebuild my phone.

My wife has the same phone and is not experiencing the same issue.
Strange! I'm not too sure what else to try.
 
Ok...I think I found a fix. On my Samsung phone under Settings I selected Developer options, Bluetooth PBAP, Bluetooth PBAP version, PBAP 1.1, then Apply. I connected to my car and contacts now sync. What is strange is when I switched it back to PBAP version 1.2 it still syncs the contacts. So, by toggling this option it seemed to fix the issue.

I don't recall how I enabled the developer options. I know you can google it.
 
Ok...I think I found a fix. On my Samsung phone under Settings I selected Developer options, Bluetooth PBAP, Bluetooth PBAP version, PBAP 1.1, then Apply. I connected to my car and contacts now sync. What is strange is when I switched it back to PBAP version 1.2 it still syncs the contacts. So, by toggling this option it seemed to fix the issue.

I don't recall how I enabled the developer options. I know you can google it.
Success! That did it...thank you
I think this should be stickied.
 
Ok...I think I found a fix. On my Samsung phone under Settings I selected Developer options, Bluetooth PBAP, Bluetooth PBAP version, PBAP 1.1, then Apply. I connected to my car and contacts now sync. What is strange is when I switched it back to PBAP version 1.2 it still syncs the contacts. So, by toggling this option it seemed to fix the issue.

I don't recall how I enabled the developer options. I know you can google it.
My wife and I both have the S21 Ultra and have been fighting this same issue with missing contacts and inability to initiate calls. Your fix worked! I'm not sure how you figured that one out but super glad you did. Thanks!
 
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Ok...I think I found a fix. On my Samsung phone under Settings I selected Developer options, Bluetooth PBAP, Bluetooth PBAP version, PBAP 1.1, then Apply. I connected to my car and contacts now sync. What is strange is when I switched it back to PBAP version 1.2 it still syncs the contacts. So, by toggling this option it seemed to fix the issue.

I don't recall how I enabled the developer options. I know you can google it.
I have no idea how you worked this out, but thank you very much. Worked for me right away. Much appreciated.
 
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Ok...I think I found a fix. On my Samsung phone under Settings I selected Developer options, Bluetooth PBAP, Bluetooth PBAP version, PBAP 1.1, then Apply. I connected to my car and contacts now sync. What is strange is when I switched it back to PBAP version 1.2 it still syncs the contacts. So, by toggling this option it seemed to fix the issue.

I don't recall how I enabled the developer options. I know you can google it.
That worked! Thank you!
 
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Shiro1

New Member
Jan 3, 2022
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DUNDEE
Ok...I think I found a fix. On my Samsung phone under Settings I selected Developer options, Bluetooth PBAP, Bluetooth PBAP version, PBAP 1.1, then Apply. I connected to my car and contacts now sync. What is strange is when I switched it back to PBAP version 1.2 it still syncs the contacts. So, by toggling this option it seemed to fix the issue.

I don't recall how I enabled the developer options. I know you can google it.
Thanks to your post I fixed the same issue in 2022 on my phone!
 
Thank you, @rush6410 and thank you, @Mach3 for posting how to enable the Developer Options. I had Tesla mobile service out yesterday, but they could not fix the issue. They did help me realize that the reason I was getting the "could not complete call" error (which is what I had searched this forum for before making the appointment) when trying to make a call with voice commands is because my contacts weren't loading. Now that I found this post, it fixed the issue.
 
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