Went to pick up our Model 3 this afternoon.
Arrived at the center and was told the vehicle could not be released due to a "Containment Hold" put on the vehicle by Fremont.
Could not (Would not?) answer as to why there was a hold, nor would they hazard a guess as to how long it would be until the car could be released to us. The car was sitting in the service bay ready for the hand-off, and they did allow us to eyeball the car, but refused to open the doors.
Seemed embarrassed that they weren't able to advise us before we traveld to/walked into the dealership, but the refusal to say what triggered the hold came off a bit heavy handed. Were polite throughout, not terribly off-putting, just a bit weird and secretive.
Anyone else have a "Containment Hold" story? Should I be looking for anything in specific when we go back for the pickup next week? Anyone else on a delivery schedule for today have delivery refused? Or rescheduled before you arrived at the center? If I'm the only one, that suggests a specific flaw that showed up on OTA diagnostics.
Arrived at the center and was told the vehicle could not be released due to a "Containment Hold" put on the vehicle by Fremont.
Could not (Would not?) answer as to why there was a hold, nor would they hazard a guess as to how long it would be until the car could be released to us. The car was sitting in the service bay ready for the hand-off, and they did allow us to eyeball the car, but refused to open the doors.
Seemed embarrassed that they weren't able to advise us before we traveld to/walked into the dealership, but the refusal to say what triggered the hold came off a bit heavy handed. Were polite throughout, not terribly off-putting, just a bit weird and secretive.
Anyone else have a "Containment Hold" story? Should I be looking for anything in specific when we go back for the pickup next week? Anyone else on a delivery schedule for today have delivery refused? Or rescheduled before you arrived at the center? If I'm the only one, that suggests a specific flaw that showed up on OTA diagnostics.