Continued computer problems with 2020 model X

[Georgann]

I have had continuing problems with software updates, parking assist not available and home link working intermittently. Mobile service made some adjustments that worked and then I had a SD card replaced at the service center on Aug. 29. I have been sent about 3 software updates that have failed. It took about 6 weeks to get an appointment in the service center. The service center can never tell me how long they will have the car. Taking it there just "puts it in the queue".
Does anyone have continued computer problems and poor service?

 

[ShawnA]

Hi @Georgann ,

There have been other similar stories for 2020 Model X cars...
They seem to have a problem with the SD card and its functions.
In at least one other case after an SD card replacement or two
the whole MCU was replaced and the problems resolved...

Good luck and Welcome to TMC!!!

Shawn

 

[mswlogo]

So there is an SD card in the MCU’s?

 

[Super_Popular]

I was wondering why Carmax had a lot of 2020's, now I know LOL

 

[Rice&Curry]

Not in a position to give any suggestion in this case , but I hope it gets resolved sooner than later.

 

[X007X]

Hi @Georgann ,

There have been other similar stories for 2020 Model X cars...
They seem to have a problem with the SD card and its functions.
In at least one other case after an SD card replacement or two
the whole MCU was replaced and the problems resolved...

Good luck and Welcome to TMC!!!

Shawn

I had a similar issue, my car actually bricked. They tried to replace the SD card but that still didn’t work. They replaced my entire MCU and everything seems to be okay now