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Contracts system is down. No deliveries nationwide

Discussion in 'Tesla, Inc.' started by SpudLime, Jul 21, 2018.

  1. SpudLime

    SpudLime Member

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    So, I was scheduled for delivery today but the contracts system has been down since yesterday. They can’t do US deliveries until it’s fixed.

    I’m rescheduled for Monday. But way more inconvenient.
     
    • Informative x 1
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  2. P85_DA

    P85_DA Supporting Member

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    Sux gonna be a lot of P3D owners mad :(
     
  3. Krugerrand

    Krugerrand Well-Known Member

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    Just so there’s not a second thread with people blaming Tesla. This is a third party issue.
     
    • Informative x 3
  4. P85_DA

    P85_DA Supporting Member

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    Not sure folks will differentiate if third party or not..to them it’s Tesla ...the delivery experience has been rough for folks given volume of cars pushing thru ...what sux is this is weekend where generally more deliveries as folks are off work etc ...:(
     
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  5. SpudLime

    SpudLime Member

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    Yes. My wife is highly pissed because leaving work during the week is more difficult than it is for me.


    I didn’t even think of that. So I bet most people won’t.
     
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  6. P85_DA

    P85_DA Supporting Member

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    @SpudLime what were you supposed to pick up ?
     
  7. SpudLime

    SpudLime Member

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    In my sig.

    Model S 75D
     
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  8. Michflores

    Michflores Member

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    I’m scheduled for delivery tomorrow-hmm. No notice yet from Tesla.
     
  9. SpudLime

    SpudLime Member

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    If your DS got your paperwork printed before it went down yesterday afternoon, then you should be good.

    I’d call them to find out.
     
  10. Michflores

    Michflores Member

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    Yes I have the contract made last week since I was financing from another Credit union. Normally he stated that contracts are printed up 2-3 days prior to delivery.
     
  11. SpudLime

    SpudLime Member

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    Welp. Had they done the normal method for me I would have a delivery today. All the fincancing and pre paperwork has been ready since Tuesday.
     
  12. SpudLime

    SpudLime Member

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    They are giving me a loaner. Either a model S or ice from enterprise.

    Side note. I asked about the new base pricing increase but includes PUP with a total difference in decreased pricing. Since I haven’t taken delivery yet, asked to get the lower price. They said corporate has said no to that due contract already signed for the other price.
     
  13. WarpedOne

    WarpedOne Supreme Premier

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    I smell another supplier will get axed and another internal department will open.
     
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  14. Need

    Need Active Member

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    For the normal dealerships, if the contract system is down for a day, they would have lost so much business! People came in for test drive and ready to buy... nope we can't sell you one today.. come back Monday. Hmmm....
     
  15. SpudLime

    SpudLime Member

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    They need to make a lot of changes because this is just ridiculous.

    Even more so. I support a government system. My contract requires multiple level of safeguards for failure and backups on a critical system. We have to have 99.9% uptime or we lose funding.

    How is the contractor responsible for this system not held to the same standards? They should be backed up and redundant out the wazoo for issues like this.
     
  16. SpudLime

    SpudLime Member

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    Exactly!

    Also. Thanks for the sympathy as I sit here in a bad mood.
     
  17. Xenoilphobe

    Xenoilphobe Active Member

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    Normal dealerships aren't delivering a car every ten minutes....
     
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  18. Xenoilphobe

    Xenoilphobe Active Member

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    wonder which accounting software they use? PeopleSoft or SAP?
     
  19. P85_DA

    P85_DA Supporting Member

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    • Informative x 2
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  20. siucity

    siucity Button Pusher

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    I think everyone believes they're well equipped to handle the load, but we all know that's not true. Even Amazon, the world's second most valuable company, had major issues this week during their Prime day event.
     
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