I received a notification on my phone that I had left the sunroof on my Model S partly open this afternoon when I ran an errand.
But when I tried to use the app to close the sunroof, it says "Updated yesterday" and shows the message "Vehicle Connection Error." I have seen that message many, many times and realize it means that the car cannot connect to the AT&T signal from where it is parked. Which is not uncommon, unfortunately. It is especially curious today because I drove the car, so it was out and about for an hour or so. Why didn't the app update the car's status during that period? Why is it still showing yesterdays' charge status and so on?
And if the car cannot connect, how is it that it can and does send a notification that the sunroof is open? Isn't that contradictory behavior? Or to put it another way, if it can tell me the sunroof is open, why can't I connect to close it? Or to see the charge status?
This happens often. For example, I always get a notification that charging completed even if a few hours later I cannot connect to preheat the car or check the car's state of charge, etc.
But when I tried to use the app to close the sunroof, it says "Updated yesterday" and shows the message "Vehicle Connection Error." I have seen that message many, many times and realize it means that the car cannot connect to the AT&T signal from where it is parked. Which is not uncommon, unfortunately. It is especially curious today because I drove the car, so it was out and about for an hour or so. Why didn't the app update the car's status during that period? Why is it still showing yesterdays' charge status and so on?
And if the car cannot connect, how is it that it can and does send a notification that the sunroof is open? Isn't that contradictory behavior? Or to put it another way, if it can tell me the sunroof is open, why can't I connect to close it? Or to see the charge status?
This happens often. For example, I always get a notification that charging completed even if a few hours later I cannot connect to preheat the car or check the car's state of charge, etc.