Costco tire center-San Jose

[garsim]

Highly NOT recommended!
Big scratches after 4 tire installation today. I now have to go through their 3rd party claim company. They will contact me in 5 to 10 business days...WTF!
DON'T they install lots of tires everyday? Guess bad luck today.

 

[Cheburashka]

Costco tire center is a waste of time, and they are all rushed to do a hundred cars a day.

Go to a real tire shop.

 

[jrc91]

I had this happen to me at the Costco in Gypsum co with a previous car. They were so rushed they hit my wheels with their impact and took a chunk out

 

[FatherTo1]

I stopped going to Costco Tire. The employees are unprofessional, slow, and clumsy.

Customer service still matters and I'm able to make an onlibe appointment at America's Tire and be in and out as quick as 25 minutes for a tire rotation.

 

[Flyguy]

That really sucks. Major hassle and headache.

I just had a new set of pilot sport a/s 3+ Installed at Redwood City Costco with no issues. Previously had some Bridgestone S04’s also no issues, other than the wait... Knock on wood.

 

[Kandiru]

This is akin to taking a Rolls to JiffyLube. You live, you learn.

 

[patrick40363]

Go to Americas Tire.

 

[ICE collector]

Doesn’t Tesla replace tires?

 

[patrick40363]

Doesn’t Tesla replace tires?

Sure they do. You will also pay high prices. They are not a tire dealer so no treadwear warranty through them

 

[MarcusMaximus]

Doesn’t Tesla replace tires?

I would not recommend going through Tesla. Even Tesla doesn’t seem to want you going to Tesla for tires(likely because the service centers are swamped enough as is). Find a good tire shop.