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CPO and Missing Item from MVPA

Discussion in 'Model S: Ordering, Production, Delivery' started by auto228, Jun 29, 2015.

  1. auto228

    auto228 New Member

    Joined:
    May 21, 2015
    Messages:
    4
    Location:
    Spokane, Wa
    Need some input: Purchased a CPO S60 from Seattle about a month ago. The MVPA that I signed showed a Carbon Fiber Spoiler but when the car arrived it didn't have it. I emailed the service/delivery team about a week or two later ( I know, should of done it immediately but I was so stoked about the car I completely forgot that the MVPA said it had a spoiler). The response from the Tesla team was that it didn't have one from the factory and that there was an issue early with the CPO program that every MVPA had a carbon fiber spoiler. Therefore the car doesn't have one and they will not be sending one. Has anybody else experienced this.... the car looks great without it but would look even better with it. Should I let it be or send my email up the food chain?

    Thanks!
     
  2. A.G.

    A.G. Member

    Joined:
    Aug 11, 2014
    Messages:
    37
    Location:
    Chicago
    Well, if you paid for it of course you should get it. I would take it up the food chain.
     
  3. timf

    timf Member

    Joined:
    Apr 14, 2013
    Messages:
    899
    Location:
    Michigan
    The Carbon Fiber Spoiler has always been a Performance-only option and Tesla won't sell you one without a P85(+/D) VIN. There's no way you'd find one on a 60 unless someone bought it aftermarket, which Tesla certainly wouldn't owe you.
     
  4. auto228

    auto228 New Member

    Joined:
    May 21, 2015
    Messages:
    4
    Location:
    Spokane, Wa
    Thanks for the insight timf.... not a question of what Tesla owes me, it was a question of what I signed for and what I signed for was a MVPA with Carbon Fiber Spoiler. It's all good, not overly worried about, just wanted to get some input from other forum members.
     
  5. nitrochino

    nitrochino Member

    Joined:
    Apr 18, 2014
    Messages:
    145
    Location:
    New York
    When I bought my CPO, spoiler was not listed on MVPA, but it was on the car. Additional things like premium interior lighting, parcel shelf were not listed also. For a inventory car, you can argue with them. But not a CPO.
     
  6. freeewilly

    freeewilly Member

    Joined:
    Jul 22, 2015
    Messages:
    387
    Location:
    Brea, CA
    I think you should, Tesla and you signed a contract, the contract has a spoiler on it, Tesla need to honor their contract.
     

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