Just talked to my delivery advisor to follow up on my request for an inspection report, repair records or anything more than the blank Carfax. He said he asked his manager and they said the pictures are all I need. The DA actually chuckled a bit at the absurdity of the answer from his manager!
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CPO Experience/Process December 2018
- Thread starter robertmanning
- Start date
Thank you for the offer! Unfortunately tomorrow will be difficult to fit into my work schedule.
I will insist that they give me an earlier appointment, and closer to me!
Mine took 3 weeks to ship. The small scratches in the pictures had been repaired when I arrived. The front end was covered with xpel, and it had new tires. Now three weeks after delivery its still flawless. It’s a long hard process, and very frustrating. Hopefully, you’ll get a great product in the end.
Dropped my car off, and even though I was told on the phone I could wait for the work to be done, the service advisers told me that whoever said that didn't know what they were talking about. They were nice at the Brooklyn Service center and seemed very knowledgeable. They said it would take 3 to 6 days! They gave me a loner Tesla Model S and I was on my way. Hopefully everything gets fixed.
Yes, I had ordered two Tesla paint kits just in case but haven’t opened them. I don’t know if this is typical or not but I was surprised at how perfect the car was. Everything I read online is that they show up in so so condition and I was constantly anxious about it, but I’m my case anyway, the car was perfect.
Well, Brooklyn Service Center fixed the tire pressure system in less than 24hrs, not the 3-6 days they originally quoted. Car is back in my possession and they gave it a full inspection to boot. They even washed it, and I don’t mean a so so wash. The car looked better than when I picked it up at delivery. A lot better.
I don’t want to have to take the car for service, but if I have to in the future, I’m going there.
I don’t want to have to take the car for service, but if I have to in the future, I’m going there.
Update: I managed to get an appointment on Thursday 1/17, and they had to keep the car at the service center in the end. The coolant level was good, so they thought it was a grounding issue with the sensor (corroded grounding bolt). They fixed the grounding issue, but the warning light was still there, so they decided to keep the car to get to the bottom of it. They should take care of the 2 recalls as well while it's there (steering + airbags). I'm currently in a loaner until further notice. The people at the service center were nice and helpful.
from a recent thread on Tesla CPO 2015 Model 90D purchase experience | Tesla
What he could not get:
1. Vehicle service record over the 45,000 miles ( apparently Tesla can't share due to privacy which is total bs no laws today require this. other manufacturers share this info no questions asked)
2. Inspection report as to which 70 points were inspected and what was the wheel and brakes readings.
3. no sale agreement so can secure. a loan.
4. no warranty document for my CPO in tesla account website portal
5. confirmation if Tesla will perform all necessary maintenance due at the time of delivery especially the 4-year maintenance which is due now as of 01/01/2019.
What he could not get:
1. Vehicle service record over the 45,000 miles ( apparently Tesla can't share due to privacy which is total bs no laws today require this. other manufacturers share this info no questions asked)
2. Inspection report as to which 70 points were inspected and what was the wheel and brakes readings.
3. no sale agreement so can secure. a loan.
4. no warranty document for my CPO in tesla account website portal
5. confirmation if Tesla will perform all necessary maintenance due at the time of delivery especially the 4-year maintenance which is due now as of 01/01/2019.
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