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CPO Model S Delivered

Discussion in 'Model S: Ordering, Production, Delivery' started by bfukumoto, Mar 3, 2016.

  1. bfukumoto

    bfukumoto Member

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    Morgan Hill, CA
    Took delivery of my 2013 Model S P85+ yesterday morning at the Fremont factory location. Brent Seavey was able to find the near perfect car for me in Colorado and had it trucked out to Fremont. Car had just over 16K miles on it and the exterior is in like-new condition. Price was $63,900 excluding $750 freight fee. The interior is very clean as well with the exception of some white paint-like substance in the driver foot well and a small dirt spot on the alcantara headliner just above the rear seats. In addition, I noticed that the brake pedal has that loose sound upon spring back which I have read is fixable with some sort of shim. As I was driving the car home, a TPMS system error showed up. I took photos of the issues and sent to my DS (Hannah Ehlenbach) and the service department called today to arrange an appointment to bring the car in. The overall experience was very good and Matthew Do was very thorough in going all features of the car, inside and out. The only downside was finding out my car did not come with power folding side view mirrors as Brent had indicated it would. I reached out to Brent and he is on vacation this week, but he committed to make it right for me. Since my VIN is P22411, the car should be pre-wired and all that is necessary is to swap out the mirrors, change the window control on the driver's door and perform software update. I have heard it costs $1100 to $1600 which I was very clear with Brent that I am not going to pay for. DSC_1002.JPG
     
  2. Skotty

    Skotty 2014 Model S P85

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    Beautiful. Congratulations. I'll be getting one myself mid to late March looks like. I've been talking to Brent Seavey myself.
     
  3. MsElectric

    MsElectric Active Member

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    Beautiful car. Looks super elegant. Congrats!

    Silver looks absolutely amazing on a Model S when paired with the pano roof and it is great that they brought back that color.
     
  4. DÆrik

    DÆrik Member

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    Congrats on the S! It certainly is a very sharp looking Silver!

    Thanks Erik
     
  5. freeewilly

    freeewilly Member

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    Brea, CA
    It's funny, I remember Brent also told me my car comes with folding side view mirrors, it was a nice surprise to me because this option wasn't on my car's option list.
    I realized my car didn't come with
    folding side view mirrors few days after I took the delivery, I though maybe I confuse it with "mirror auto tilt". I'm pretty sure he said folding side mirror, because auto tilt comes with every car, no need to specifically mention it.
    I didn't call him since he told me over the phone, so there is no prove. It's a nice to have option, I can live without it.
     
  6. cab

    cab Member

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    Grapevine, TX
    When did you order that? The price you got is a lot better than anything out there now. It may be the old "contact a rep for the best deals" scenario again...

    Sweet ride for sure!
     
  7. bfukumoto

    bfukumoto Member

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    All my cars have been silver on black. I just love the color combination. And silver on a Model S is the best color to show off all the curves. License plate is AG P85+. My Mercedes E430 was AG 430. My Boxster was AG 986. My Porsche 991 S cab is PTAG 991.

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    I agree not a must have option, but when parked in tight spaces or in my garage, having the mirrors folded prevents accidental bumping or damage, especially when opening the door of my wife's GL550 which is parked to the right in the garage.

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    Brent found the car for me in early February. It must have been a lease return or trade as the car never was posted on CPO listing. I hemmed and hawed for a few days and Brent told me the car was going through a pricing review and the price would be going up $4K, but since he had provided me a written quote, he would honor it so I placed my $1K deposit and in less than 3 weeks, I took delivery. I actually wasn't looking for a P or +, but the price was good so couldn't turn it down. The car is in great shape and once the power folding mirrors are installed, it will be perfect! I don't need dual motors as we have a GL550 for Tahoe trips. And I don't need Auto Pilot, although having lane departure, collision avoidance, and traffic aware cruise would be nice to have. My 2013 Ford Fusion Energi Titanium has all of those driver assist features as well as a proper blind spot warning feature. I may have the Gosher system installed on my car. Tesla Model S with Gosher Blind Spot Detection System - YouTube

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    Thanks! Brent is persistent in his search and great communicator.

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    Brent told me to go with a 2013 (vs 2012) because it has better sound insulation, parking sensors and power folding mirrors. I have that in an email. My car was built in October 2013 which is about when the power folding mirrors were added to production.
     
  8. DMage

    DMage Member

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    Location:
    Orlando, FL
    Beautiful car, welcome to CPO ownership!

    Power folding mirrors were added around vin 16k I believe as an option. I have the screengrab for this car from the internal inventory system as I was interested in it also during my CPO search and power folding mirrors were not listed as an option. Back in December they had it priced higher @ $65,800.

    Hopefully they disclosed to you why the price was lower than the others, if not shoot me a PM and i can provide details.
     
  9. Silverpnt01

    Silverpnt01 Member

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    Homestead, FL
    Oh that doesnt sound good at all.
     
  10. SabrToothSqrl

    SabrToothSqrl Active Member

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    good deal :) I'm glad to see their is a market for pre auto pilot cars... I have me some serious AP envy, but don't want to take the $ loss to sell mine and buy an AP one at the moment... I'm trying to be a good consumer and pay mine off before I buy my next one. Damn you Tesla! lol
     
  11. bfukumoto

    bfukumoto Member

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    UPDATE: Brent Seavey returned from vacation today and texted me that Tesla is going to take care of me and have the power folding mirrors retrofitted at no cost. I am so happy and very pleased that Brent was able to resolve without any escalation to his manager, Eric Carlson. Now just need to wait for an appointment as the Fremont service center has backlog. I requested to see if the work can be performed at the Sunnyvale service center.

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    Yes, I have the full details of the repair to the right rear fender that was performed and have before and after photos as well as the complete work order from Stuttgart Auto Body in Englewood, CO that did the work. As everyone who owns a Tesla, repair work is very costly as more parts are not actually repaired, but replaced due to the aluminum body panels. The repair that was done cost $11,803.30 of which $6,225 was labor and the balance was parts. The most expensive part was the rear wheel at $1100 which was the gray turbine with winter tires. Tesla swapped all wheels with silver turbine and Michelin PS summer tires before I took delivery. The right quarter panel was $560, bodyside panel molding was $648, upper control arm was $212.88, tailgate molding was $208, bumper cover was $346, and lower air shield was $450. Because the car was a demo/executive demonstrator, the was never registered so the Carfax is clean.

    The repair work that was done was terrific and the car has no issues. And since the car is CPO, the warranty will be good to 66K miles or March 2, 2020 which ever comes first. I will soon be commuting 90 miles round trip so will have plenty of time to observe if the car develops any problems which I will quickly have addressed while the warranty is still in effect.

    Overall, I have no regrets and am pleased with my purchase and even more so now that Brent and Tesla will have the power folding mirrors retrofitted for me at no cost. Great customer service!


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    As someone else has said on the forum, I am also a rare bird that did not care about AP or dual motor. My 2013 Ford Fusion Energi Titanium has all the same AP features and while I use the lane departure and collision avoidance features, I won't miss them on the MS. And I never used the traffic aware cruise control on the Fusion. Bay Area traffic during commute hours is so horrible that cruise control is non-beneficial. If I were driving to LA on I-5, then hand-free AP would be great to have. The only cool feature that would be handy and used is the summon and auto park in to and out of my garage. :)

     
  12. DMage

    DMage Member

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    Gad to hear, sounds like Brent is great to work with. Seems much more detailed than the average product specialist, I was given the high level with photos but nothing as in depth as your description.

    Similar to you I am waiting on a new nose cone for my CPO as well as a few trim pieces. Also on board with enjoying the non-AP cars!
     
  13. bfukumoto

    bfukumoto Member

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    What Brent excels at is communication and responsiveness. I was tossed around with at least 2 other reps after I made my initial inquiry on Tesla's website and no one responded to emails or phone calls. After I mentioned my experience to a friend I have that works in Tesla engineering department, Brent reached out to me directly and the rest is history. Odd that Brent handles California when he is based in Chicago, but doesn't handle PNW states. It could be that territory is determined by where the inventory cars are located, not the prospective customer's location.

     
  14. Drucifer

    Drucifer Active Member

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    You can reset TPMS on your own using the center screen. Just make sure to do it while driving or right before driving a few miles as the car needs to be in motion for the reset to work.
     
  15. bfukumoto

    bfukumoto Member

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    Yes, I am aware. I inflated fronts to 38 and rears to 40 yesterday and will try to reset again. The first time I tried, had no effect but did not drive all that far, just out my driveway and down the street and back. All four tires were ~35psi so the Fremont delivery center didn't even inflate to proper pressure before I took delivery on March 2nd. I am sure since the Ford Explorer debacle, this could pose a liability to Tesla. All other dealers/service shops are required by law in CA to check tire pressure and note it on the work order. While Tesla's claim is that they will always do what is right by the customer, I think they should focus on getting it right the first time to avoid having to deal with multiple service appointments. Even with a free loaner, service appointments take time. In this regard, Tesla has some room for improvement when compared to Porsche or Mercedes.

     
  16. Drucifer

    Drucifer Active Member

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    Should be 45 psi all the way around.
     
  17. bfukumoto

    bfukumoto Member

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    Interesting, that is not what the sticker inside the driver's side door jam specifies, 38 psi front (245/35/21), 40 psi rear (265/35-21).

     
  18. Drucifer

    Drucifer Active Member

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    Well, I would go with the door sticker certainly. Since I have the non-plus P85, it is set up differently. My bad.
     
  19. lemonhead18

    lemonhead18 Member

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    Congrats on the new car!

    I actually turned this one down due to the damage. I'm glad they did a good job with it. If OP would like the before pic, I actually still have it in my email.
     
  20. dabbler

    dabbler Member

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    I just took delivery of my 2013 Model S #24146. I pulled the trigger on the 28th of January. Brent S. at the Highland Park IL. store located this CPO car for me and he has been great to work with. I wish all car deliveries could be as enjoyable as this. All of the staff were polite, professional and very knowledgeable regarding all aspects of the car.

    I loved the fact that there was little paperwork to shuffle, two signatures, a small bag of swag and two hours of Q&A and I was out the door. As I was driving home,I re alized that I just bought my last car.

    Dark blue, grey leather, 19" cyclones, TP, SC, 44,000 miles, new tires, rims, chin guard and mirrors. Hood and nosecone are scheduled for repaint at Tesla's expense due to numerous stone chips . Car is as close to NEW as was possible. I would definitely go the CPO route again. They are mailing me the refurbish logs next week. She may not have lots of options but it is more car than anything I have ever owned.
     

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