CPO Model S - Question About What's Missing in Phone Area

[olozbal]

Just bought my first Tesla! Got a CPO 2017 Model 75D today. Delivery was about what the forums prepared me for - the guy was nice but pretty clueless and was trying to rush me out the door. One area I never got a straight answer on was I swear there's something missing in the area that flips up for phones to go in. I can't find anything online nor can I truly find a good description to google it. Can you take a look at the picture - is it just missing some sort of pad? What are the two bronze screw things for?

 

[Nogasmn]

Check this video out, I think you can get it as an accessory.

 

[Nogasmn]

A better one that shows what you are missing.

 

[Ostrichsak]

Just bought my first Tesla! Got a CPO 2017 Model 75D today. Delivery was about what the forums prepared me for - the guy was nice but pretty clueless and was trying to rush me out the door. One area I never got a straight answer on was I swear there's something missing in the area that flips up for phones to go in. I can't find anything online nor can I truly find a good description to google it. Can you take a look at the picture - is it just missing some sort of pad? What are the two bronze screw things for? View attachment 561176

Important distinction to avoid confusion: Tesla ended the CPO program about a year ago. What you're talking about is a used car and not a CPO which would normally denote a certain level of cosmetic inspection and refurbishment. What you're getting is a used car with a factory warranty against mechanical defects that likely hasn't even had the 70-point inspection done that they claim. It's important that you know you're buying a used car and inspect it thoroughly as any cosmetic issues are yours once you sign the paperwork. If you want them to fix anything ask before you sign paperwork and force them to put it in writing.

That aside, there's normally a rubber mat that goes there. They may have removed it to install/remove a phone charger and not replaced it. You can ask Tesla for a charger part for your phone or a part to cover it but if you've already taken delivery they may not be as willing to give you freebies as they would had you made it a contingency before taking delivery & getting that in writing. You're now beholden to the mood/whims of a service writer so the outcome is unknown with zero consistency any direction surrounding similar situations to predict the outcome.

 

[olozbal]

Important distinction to avoid confusion: Tesla ended the CPO program about a year ago. What you're talking about is a used car and not a CPO which would normally denote a certain level of cosmetic inspection and refurbishment. What you're getting is a used car with a factory warranty against mechanical defects that likely hasn't even had the 70-point inspection done that they claim. It's important that you know you're buying a used car and inspect it thoroughly as any cosmetic issues are yours once you sign the paperwork. If you want them to fix anything ask before you sign paperwork and force them to put it in writing.

That aside, there's normally a rubber mat that goes there. They may have removed it to install/remove a phone charger and not replaced it. You can ask Tesla for a charger part for your phone or a part to cover it but if you've already taken delivery they may not be as willing to give you freebies as they would had you made it a contingency before taking delivery & getting that in writing. You're now beholden to the mood/whims of a service writer so the outcome is unknown with zero consistency any direction surrounding similar situations to predict the outcome.

Thanks - I think by the time I was done pointing out other things and "winning" I was tired and didn't push the rubber mat thing. Appreciate the answer.

 

[olozbal]

A better one that shows what you are missing.

Perfect. Thanks so much for the help.

 

[cookie99]

nice! hope you enjoy your CPO Tesla!