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CPO reservation cancellation, transfer

Discussion in 'Model S: Ordering, Production, Delivery' started by Chaitu, Jul 12, 2016.

  1. Chaitu

    Chaitu Member

    Joined:
    Jun 8, 2016
    Messages:
    62
    Location:
    Kansas City
    Anyone has experience with cancellation or transfer(to another cpo) their CPO reservation?
     
  2. Zybd1201

    Zybd1201 Member

    Joined:
    May 30, 2016
    Messages:
    229
    Location:
    California
    Yes.
     
    • Like x 1
    • Disagree x 1
  3. playoutside

    playoutside Member

    Joined:
    Dec 22, 2015
    Messages:
    170
    Location:
    Seattle, WA
    Yes, I just asked my advisor to move me from a P85 to P85+ over the phone.

    I did not have to pay another $1,000 deposit. I had to pay shipping twice as my first reservation was already shipped.

    Both cars appeared in "My Tesla" for a few days before the original P85 was removed.
     
  4. Chaitu

    Chaitu Member

    Joined:
    Jun 8, 2016
    Messages:
    62
    Location:
    Kansas City
    Was it after 72 hours of reservation?
     
  5. playoutside

    playoutside Member

    Joined:
    Dec 22, 2015
    Messages:
    170
    Location:
    Seattle, WA
    Yes, 1 week +
     
  6. xanatos

    xanatos Member

    Joined:
    Jun 21, 2016
    Messages:
    30
    Location:
    SF Bay Area
    I also did a transfer from a 60 to 85 but it was after 48 hours. The official paperwork seems to indicate you only have 72 hours to transfer but maybe they are lenient.
     
  7. cab

    cab Member

    Joined:
    Sep 5, 2013
    Messages:
    462
    Location:
    Grapevine, TX
    It seems you have the 72 hours to switch w/o hassle. After that, it probably comes down to whether they just want to cut you some slack and/or if they've started to prep or ship the car.
     
  8. Syclone

    Syclone Member

    Joined:
    Jul 29, 2016
    Messages:
    18
    Location:
    Indianapolis, IN
    That's pretty good customer service! I'm just 1 day over 72 hours, hoping to switch from a 85 to a P85. Of course the TOA / DS should understand the need for 600 Nm :)
     
  9. rscott0

    rscott0 Member

    Joined:
    Jul 26, 2016
    Messages:
    62
    Location:
    Massachusetts
    Actually, the CPO Terms and Conditions says that the $1K deposit ("Order Payment") can be applied to another vehicle for up to 72 hours after a cancellation/default. So if put down the $1K deposit on a CPO, and later you see another car you like before yours is delivered, you can cancel the order and transfer the deposit to the other car.

    The other option is to give up the $1K deposit. For example, if you saw a Tesla you wanted on eBay after putting down the deposit, you could buy it, and give up the $1K deposit.
     
  10. mboonyap

    mboonyap New Member

    Joined:
    Jun 22, 2017
    Messages:
    1
    Location:
    Downers Grove, IL
    I ordered a CPO S90D, then notified within 24 hrs of my cancellation since thought it over and am happy with my 70D. still waiting for a response, and the CPO 90D is still on "My Tesla" page
    I am certain nothing has been done to move the CPO from Texas in such a short time so hope to see my refund
     

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