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CPO Warranty = second class owner?

daxz

Supporting Member
Supporting Member
Nov 15, 2011
184
71
Denver, CO
I had my P85 in for a warranty repair. The charge port door was fixed quickly at no cost. When I brought the car in I also said that the power brake booster was noisy. I have seen this is a known noisy condition so I didn't think Tesla would do anything with it but wanted to be make sure it was OK. Their response was - the noise does not indicate a problem but since you have a CPO warranty we wouldn't be able to do anything about the noise. I'm not sure why my CPO Warranty was pointed out as a reason they wouldn't do anything about the noise. I suspect that this just may have been an excuse to not look at it and not put it on the service invoice as a concern. My car is an 10/2014 with 43K miles, Wouldn't it have still be covered under standard warranty anyway?

ToothSlayer's 17+ page short and to the point thread is making me question the CPO warranty comment.
Ill try to keep this short and to the point...

I know there was a recent change with reconditioning of "used inventory" purchases but is there something retroactively happening with CPO warranty too?
https://www.tesla.com/sites/default/files/model-s-preowned-warranty.pdf
 
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Az_Rael

Supporting Member
Supporting Member
Jan 26, 2016
5,644
8,829
Palmdale, CA
Technically the New warranty doesn’t cover noises squeaks or rattles either, so it is no different than the CPO warranty. When the SC fixed rattles for me, it was always marked as Goodwill, not warranty. They would fix them on my CPO car, so I would guess this is a local SC thing

https://www.tesla.com/sites/default/files/downloads/Model_S_X_Warranty_NA_en.pdf#page8
7619A32D-F5C3-40B8-AF1E-AA1BEE4097F1.jpeg
 
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Qbenjamin

Frugal But Classy!
Jan 7, 2017
1,156
702
Bravos
The subtle little discrepancies are starting to pile up with Tesla. I don't care if the car is new or CPO, there's a certain standard that comes with buying a new car at over $80K. The same can be said when you're buying a used car at over $60K. Expectation management shouldn't be hidden for the customer to figure out.
 

daxz

Supporting Member
Supporting Member
Nov 15, 2011
184
71
Denver, CO
You should call them and ask. I am curious as well.
The advisor I spoke to thought that there was something different between CPO/New but wasn't able to locate anything specific they could give me. Their manager is suppose to call me back...
 

Uncle Paul

Well-Known Member
Nov 1, 2013
6,299
6,879
Canyon Lake,CA
Most manufacturers offer different warranties for CPO vehicle than the new ones.

Some offer even better warranties for their CPO vehicles, and this gets them higher prices.
 

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