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Crack and polish marks remain after windscreen chip repair

Cogarch

Member
Apr 27, 2019
234
171
London
I recently had a windscreen chip repaired at a local garage. After the repair the pit was gone but the accompanying small crack was still visible (I can appreciate that this may be inevitable as the resident would be unable to enter the crack).

However in addition I noticed that in sunlight, polish marks are still visible in the area around the repair.

What would other people do here? On the one hand the remaining crack (which presumably is stabilised) would not on its own perhaps merit replacement of the whole windscreen, but the polish marks now seem to be permanent and quite obtrusive. Am I likely to be covered in insurance to replace the screen given that the (included) chip repair has been not only ineffective but also damaging?
 

Alex987854

Member
Aug 30, 2019
183
152
UK
The first thing I would do is take it back to the garage and ask them to take a look at it. Any steps after that depends on how it was paid for.
 

Billbrown1982

TM3 LR 2021 | Red | FSD
Dec 21, 2020
239
95
Basildon
You can get your windscreen replaced anytime you like as long as your willing to pay the excess, so nothing has really changed there.

If you have a repair excess, then a failed repair should mean a refund of that to go towards the replacement.

As Alex has said, go back to the place let them take a look at it. They might be able to improve things so that you are happy with it.
 

GRiLLA

Member
Jul 5, 2020
428
411
UK
I'll bet you can remove the polish marks with a glass polish like G4.

I repaired a mark on my windscreen using a kit I bough on Amazon about 6 months ago, easy job.
 

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