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Crackling noise

Discussion in 'Model 3: User Interface' started by MnInvsve, May 16, 2018.

  1. MnInvsve

    MnInvsve Member

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    does anyone else notice that music from tube-in will occasionally have a crackling noise in the background.

    I initially thought it was a speaker issue but it only happens with tune in radio, and will go away if you pause and then unpause the current song or advance to the next song.

    Is this some sort of streaming issue that happens with tune in or could this be a Tesla issue?
     
    • Like x 1
  2. SDKoala

    SDKoala 3 LR RWD

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    Mine does the same sometimes too. I only notice it with TuneIn and not Slacker, so I'd lean towards it being a TuneIn problem.
     
  3. jamnmon66

    jamnmon66 Member

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    Just got my car today and I heard crackling on the second song I played in it. Using Slacker. I paused the song and hit play & it was gone. No problems after that.
     
  4. Discoducky

    Discoducky Active Member

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    I suspect codec issue as this doesn't occur in my X or S.
     
  5. Dugknight

    Dugknight Member

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    Happens in Slacker also. I experience the same issue. Only started happening last week.
     
  6. dhrivnak

    dhrivnak Active Member

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    I have had it occasionally. Just seems random and it has always gone away after a reset.
     
  7. Yonki

    Yonki Deep Blue Metallic LR Model 3

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    Also happens occasionally when playing FLAC files off of USB.
     
  8. chibi_kurochan

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    Just had extensive test done by Tesla engineering team at Fremont SC yesterday.
    It's a known bug and they are looking into this.

    Every time this happens i recorded it on my phone, i've sent all the recording to the SC to be forwarded to the engineering team.

    It happens through slacker, tune-in, bluetooth and even phone calls. Skipping the song or changing channel seems to be the short term solution.
     
    • Informative x 3
    • Helpful x 1
  9. Lanzer

    Lanzer Member

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    There are crackling noise that either appear when I start the car, or after I take a call on speakerphone. Skipping channels will fix this problem.

    Then there are problems where any streaming audio such as Slacker or TuneIn will only play thumps and static noise. This problem required a restart. I happened to be changing channels on TuneIn before leaving the car before it happened. Wonder if that is a factor in causing the issue.
     
  10. phigment

    phigment Member

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    I too have it on 2018.18.13.

    I made a recording, but it's hard to hear there. Pausing and resuming makes it go away most of the time.

    I just got the update to 2018.20.5 0e38763 and will test to see if it's still there.
     
  11. phigment

    phigment Member

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    Haven't been able to reproduce yet. Will post back later if it happens again.
     
  12. Pkmmte

    Pkmmte Le meow

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    Can anyone post a sound file of it?

    I get a similar "crack" from mine but it sounds like it's coming from the driver-side window/windshield rather than speakers. It happens at random times even when I'm not listening to anything. It sounds more like a glass crack but I haven't been able to find any damage.
     
    • Like x 1
  13. phigment

    phigment Member

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    Here is what I recorded with my phone, but it really doesn't capture what it sounds like in person. In the video you can hear it a bit at the beginning. Then I pause/unpause and it goes away. Do it again, and it comes back, but not as bad, then do it again and it's good the rest of the time.

     
    • Like x 1
  14. chibi_kurochan

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    This is exactly what’s happening for those of us hearing the crackling noise.. all my videos/recordings are similar. I’ve never actually tried pause/play, I’ve always just skip to next song and it’s gone.
     
    • Informative x 1
  15. WallyP

    WallyP Member

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    Hit the pause, and then back to play. This fixes Slacker Crackle for me.
     
  16. S3XY

    S3XY Active Member

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    I'm on 2018.21.9 and it still happens.
     
    • Informative x 1
  17. phigment

    phigment Member

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    I thought it was gone, but it did happen a small handful of times for me on 2018.21.9 as well.
     
  18. SabrToothSqrl

    SabrToothSqrl Active Member

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  19. johndorian

    johndorian Member

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    I get this on the odd song, skipping fixes. Not consistently the same songs causing it either.

    I'm on 21.9
     
  20. emorog

    emorog Member

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    I have had this twice now on two different songs - Crackling from the dash/windshield. But mine went away when i turned down the song. (It didn't clear out after cranking the volume either. :D )
     
    • Informative x 1

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