Tesla Motors Club
Thought this could be fun... the crazy stuff that service personnel sometimes say that is disconnected from reality.
1. I made an appointment to have my car aligned because I scraped a curb with the right front wheel, and it no longer tracked straight. Tesla Service (when I arrived): "Since you jumped a curb, you have to take your car to a body shop - we don't deal with that here". I have no idea how that was recorded, but I suspect my car will be forever tagged as "jumped curb" - though it never happened.
2. I was complaining about the whole car vibrating at 95mph. Well, that freaked them out in more than one way, but one tech agreed to go on a quick test drive with me. He said that if there is anything wrong with the wheel balancing, you can feel it at any speed. That was the first thing wrong. Then he proceeded to tell me that if I go that fast, I need to upgrade to the larger 21" wheels, as they will be smoother at high speeds. Ugh! I tried to explain what happens when wheel rpms match the resonance frequency in the suspension, but lost him right there. They did rebalance the rear wheels on the road force balancer, though, and it's much, much better now.
1. I made an appointment to have my car aligned because I scraped a curb with the right front wheel, and it no longer tracked straight. Tesla Service (when I arrived): "Since you jumped a curb, you have to take your car to a body shop - we don't deal with that here". I have no idea how that was recorded, but I suspect my car will be forever tagged as "jumped curb" - though it never happened.
2. I was complaining about the whole car vibrating at 95mph. Well, that freaked them out in more than one way, but one tech agreed to go on a quick test drive with me. He said that if there is anything wrong with the wheel balancing, you can feel it at any speed. That was the first thing wrong. Then he proceeded to tell me that if I go that fast, I need to upgrade to the larger 21" wheels, as they will be smoother at high speeds. Ugh! I tried to explain what happens when wheel rpms match the resonance frequency in the suspension, but lost him right there. They did rebalance the rear wheels on the road force balancer, though, and it's much, much better now.