Hello All,
During the holidays we decided to take some time off work and do a cross-country road trip from NJ to southwest national parks (CA/NV/AZ) in our Model Y long range (June 2020 build). The car performed well during most of the trip except on the drive back.
While on Interstate 15/70 from LV to Denver, the temps dropped into the signal digits between Richfield UT and Grand Junction Colorado - the car started throwing up the "Vehicle may not restart" sporadically and usually when temps dropped below 20 degrees F. Considering we did not want to be stuck in the middle of nowhere western Colorado, we decided to get to Denver as quickly as possible to drop it off for emergency service at the Littleton Service Center.
Long story short the Littleton Service Center diagnosed the car and it turns out there was a short in the "subframe harness" and the part was backorder a week. Since we had a time commitment to come back home, we decided to leave the car at the service center and fly back to NJ in the meantime. Luckily, the car is still under 50k miles and all the work will be covered under warranty. I cant imagine how much these repairs would cost out of warranty.
So at this point we are in NJ and the car is in Littleton, CO getting serviced. Here are my questions:
Any feedback would be appreciated!
During the holidays we decided to take some time off work and do a cross-country road trip from NJ to southwest national parks (CA/NV/AZ) in our Model Y long range (June 2020 build). The car performed well during most of the trip except on the drive back.
While on Interstate 15/70 from LV to Denver, the temps dropped into the signal digits between Richfield UT and Grand Junction Colorado - the car started throwing up the "Vehicle may not restart" sporadically and usually when temps dropped below 20 degrees F. Considering we did not want to be stuck in the middle of nowhere western Colorado, we decided to get to Denver as quickly as possible to drop it off for emergency service at the Littleton Service Center.
Long story short the Littleton Service Center diagnosed the car and it turns out there was a short in the "subframe harness" and the part was backorder a week. Since we had a time commitment to come back home, we decided to leave the car at the service center and fly back to NJ in the meantime. Luckily, the car is still under 50k miles and all the work will be covered under warranty. I cant imagine how much these repairs would cost out of warranty.
So at this point we are in NJ and the car is in Littleton, CO getting serviced. Here are my questions:
- Once the car is serviced, what would be the best way of getting it back? Obviously flying back to Denver and driving back to NJ is not time/economically efficient.
- As this happened to anyone before? Does Tesla offer cross country shipping for serviced cars?
Any feedback would be appreciated!