Yes I had such call yesterday, they basically told about process from ordering till car delivery and answer some questions
This worries me. I also think it has some credibility because the news story about "Q2 production being sold out" came out the first week of May. I'm thinking it would take about a week for that info to hit the news outlets..Yes I had such call yesterday, they basically told about process from ordering till car delivery and answer some questions
They’ve mentioned again that if you‘ve placed order after april 25 your delivery will be in September, not sure if this is applied globally or only to Canada
I'm probably asking something someone already did, my delivery date disappeared, called over the phone and I was told they can only see what I see on the Tesla account portal, however a week before I was actually told my car was estimated mid-June, has anyone experience the sudden delivery "ghosting"?
I know is a longshot of an order that I have, MY3 LR, MSM, Hitch, 7-seater, ordered 4/22
Exact same thing occurred with me. I don’t communicate with my SA anymore, just ordersupport.Pro tip: if you’re having issues with getting your SA to respond to emails or texts, email your local store’s general address (usually ‘<city>[email protected]’). This should get routed to the store manager and hopefully increase your chance for a response. I got nothing from my SA for 2 weeks and when I emailed the store, got a response within 2 hours from the store manager answering all my questions.
Bonus tip: if you’re on mobile using this site, turn your phone to landscape to see the signature of someone’s post (at least on iOS).
When did you order yours? I ordered 3/20 (my7, msm, black interior, LR, Gemini, tow) to be delivered to Schaumburg... our dates disappeared over a week ago, and when we emailed our SA he said “As of right now, I see a pending update to be matched. I will check in on Friday with you”Just got back from Tesla Schaumburg.
There were three like mine configuration. Panel gaps perfect.
VIN in range 187xxx build date 04.30
Good news down in San Antonio!Aaaannnd the dates are gone again...
I reached out to my SA to add a trade-in vehicle to the order so hopefully this isn't indicative of a delay caused by that.
We have different configurations but have the same pickup location and similar order date/ETA. I ordered 4/13 and my dates have been holding pretty steady at May 19-June 08 for a week now. At this point I will be happy if I knew I'd have the car in my hands no later than June 8.I’m sure this post will screw me but my dates have been 5/17-6/07 for weeks. Still no vin. My build is MSM, 5seat, performance delivery Burbank ordered 4/12. 5/17 is Monday so that’s not happening. I’ve bought more than 20 cars in my life and this is by far the strangest process ever…. For such a tech centric car company their order estimator must be an Atari 2600…. ok, I’m dating myself now..
My window was previously May 26 - June 11 before changing to the dash. I just called Tesla and they said "I see a window of 4-7 weeks on my end," which is very bad. I will officially be without a car for probably close to a month, if this ends up being true. It's amazing that 2-4 became 4-7 overnight.Mine has been like that for over a week - ordered 3/20
You can't blame them for selling it, they have to sell as many as they can specially demos, also no deposit on the car to hold it. I'm sure they meant if the car was still available by then they would have sold it to you.Well in sucky news i HAD an option B, my SA had a demo that matches my selected vehicle and she spoke with their manager, I was told in my face that June 1st if no VIN they would sell me that one, well low and behold I call and im told sorry we sold that vehicle three days after you spoke to us. If that was the case I could have bought it on the spot......ordered 3/28 financing expires on June 13th. Thats F'd up on the SA's part. Love the car, people are good, but the process could be better.