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CVRP Rebate for New Inventory Vehicles

Discussion in 'California' started by Braxus, Dec 29, 2016.

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  1. Braxus

    Braxus Member

    Joined:
    Sep 6, 2016
    Messages:
    11
    Location:
    SF Bay Area, CA
    Been trying to get a hold of someone at my local SC for the past week and my rebate application is set to expire tomorrow.

    The CVRP folks are asking that a Delivery Specialist/Tesla rep contact them and verify the VIN and purchase as new inventory vehicle purchases apparently go through a different rebate validation process.

    Unfortunately, my original Delivery Specialist no longer works at my local SC and e-mail messages sent to the general SC service address (per recommendation of on-site SC staff) + voicemails have gone unanswered. Does anyone know what may be the best way to escalate the request?
     
    • Helpful x 1
  2. miimura

    miimura Active Member

    Joined:
    Aug 21, 2013
    Messages:
    2,150
    Location:
    Los Altos, CA
    Go to a store and get in their face. Sorry, I mean go to a store and find someone who can help you on the spot.
     
  3. Braxus

    Braxus Member

    Joined:
    Sep 6, 2016
    Messages:
    11
    Location:
    SF Bay Area, CA
    Strange, went the first time. Told to e-mail tesla service. No go. Went again and spoke directly to a delivery specialist. Said the tesla service e-mails don't get to the delivery team. Ugh...

    Just an FYI for anyone that buys an inventory vehicle, your delivery specialist WILL have to e-mail the CVRP folks to validate your rebate.
     

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