No doubt.
View attachment 654597
We need to figure out what's moral obligations that's good for public relations and what's the legal contract.
The legal contract here is under the link "Order Agreement". It states what happens when one of the parties breach that contract.
Yes, one among parties can breach the contract and it spells out the consequences.
If the promise is good enough, it should be spelled out in the contract called "Order Agreement". It's absent. So it's not in a legal contract. It's a promise, not a legal obligation.