Damaged wall connector plug

[MarkoC]

As you can see from this pic the left side of the plug from my wall connector has been somehow damaged while charging. What are my options here? Do I have to replace the entire wall connector or is it possible to just replace the cord and plug?

 

[Tam]

...Do I have to replace the entire wall connector or is it possible to just replace the cord and plug?...

I haven't done it but I think you should be able to change the cable out.

The problem might be is where to buy the cable only?

 

[ewoodrick]

You may be able to find a replacement connector, but I'd recommend full cable replacement, which may be possible in the HPWC.

Most plugs like this use very specialized crimp connections and replacing without the crimp machine isn't something that I'd recommend for a cable carrying 240V @50A

 

[harry]

The cable/nozzle for the first generation HPWC is available from Tesla -- 2nd generation is not. The price is not much cheaper than buying another unit, however.

I had a similar problem and bought a replacement plug with 9" of cable on eBay. I think that if I solder the connections to the old cable it should work, but I don't really know. If it doesn't then I'll buy a J1772 plug and set the charger back to 40A.

 

[Evbwcaer]

You might check Quickchargepower.com. They do work on HPWC's and sell parts.

How does the port on your car look? The HPWC looks scorched to me and the corresponding part on the car may also have issues.

 

[JamesBrown]

You should probably schedule a service to have the port on your car looked at. You will likely have some damage on your car. You need to determine what caused the issue (car or plug) before charging again or it may just fry another plug.

 

[harry]

You might check Quickchargepower.com. They do work on HPWC's and sell parts.

That showed a dead destination for me. Do you have another reference for them? It would be good to know.

 

[Rocky_H]

That showed a dead destination for me. Do you have another reference for them? It would be good to know.

It wasn't hard to figure out, but apparently they don't have a redirect set up. You do have to use the full address with the www. Try:
www.quickchargepower.com

 

[mswlogo]

I'd have the car charge port inspected as well. Or you might fry the next cable as well. Very likely the charge port looks as bad.

It takes two to arc

 

[harry]

It wasn't hard to figure out, but apparently they don't have a redirect set up. You do have to use the full address with the www. Try:
www.quickchargepower.com

Thanks Rocky -- Clear in retrospect, eh?

 

[Tam]

As you can see from this pic the left side of the plug from my wall connector has been somehow damaged while charging...

If you don't mind to share us what's your Amperes setting usually?

I assume the higher the setting, the more heat, and of course more wear and tear on the connection.

 

[ShawnA]

Hi MarkoC,

Email [email protected] or call 650-681-6133.

The numbers and email are for the charging installation and troubleshooting team...
They will be able to answer your questions.

When my electrician fouled up the installation, they sent a Mobile Service person with a new Wall Connector and we were able
to create a functional unit...

Good luck, Shawn