TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker and becoming a Supporting Member. For more info: Support TMC

Dash cam shows red but no footage

Discussion in 'Model 3: User Interface' started by T.Antony, Dec 20, 2018.

Tags:
  1. T.Antony

    T.Antony Member

    Joined:
    Jul 17, 2018
    Messages:
    100
    Location:
    NJ
    Maybe someone can help me. While stopped at the entrance to a parking deck, a woman reversed her car without looking and hit the front of my Model 3. Light damage but nevertheless. Perfect situation for dash cam recall. It never struck me to tap the dash cam icon to preserve the footage. Long story short, I drove an additional 20 minutes combined making one stop where I left the car when it occurred to me. I went out to my car to retrieve the USB stick. Before removing it, I tapped the icon once. Waited for the write to complete then removed it. Stuck bit into mybfri new MacBook Probto find that there were only a handful of 1 minute clips from over a month ago and the single 10 second clip I archived in the parking lot. Nothing from the incident 30 minutes prior.

    Now, I played a lot with the dash cam feature from the first launch and knew very well about the file corruption issues. They all seemed to be fixed in a recent update around end of October (Inforget which one). The dash cam since has always had a red dot. So, where are all the recording since? Or at least for the past hour? Very strange. I read somewhere that file recovery software could reveal them. I have a Windows 10 computer at home and will take a look shortly. Strange that all those files names “recent” still exist from Nov 7. Today is December 20. Anyone ever experience this? Anyone have any thoughts?

    Thanks in advance.
     
    • Like x 2
  2. T.Antony

    T.Antony Member

    Joined:
    Jul 17, 2018
    Messages:
    100
    Location:
    NJ
    Got it! MiniTool Power Data Recovery. It discovered and recovered them all. Got the footage I needed! Now, gonna reformat the drive and try again.
     
    • Helpful x 1
    • Love x 1
  3. ksb467

    ksb467 Member

    Joined:
    May 16, 2018
    Messages:
    145
    Location:
    Atlanta
    Thanks for the tip
     
  4. trisk

    trisk Member

    Joined:
    Aug 7, 2017
    Messages:
    45
    Location:
    Boston, MA, US
    If you unplug the USB drive without powering off the touchscreen completely, it will still corrupt recording in progress and possibly recently saved recordings (usually recoverable). It could really use an eject option to tell it to cleanly unmount the drive.
     
    • Like x 1
  5. SMAlset

    SMAlset Well-Known Member

    Joined:
    Mar 4, 2017
    Messages:
    8,252
    Location:
    SF Bay Area
    Good to know. I haven't experimented yet with TeslaCam.
     
  6. SpiceWare

    SpiceWare Member

    Joined:
    Sep 5, 2015
    Messages:
    822
    Location:
    Fresno, Texas
    Before removing press & hold the camera icon until you see a "flash" around your finger to stop recording. You'll know it worked as the red record light will turn off.
     
    • Like x 1
  7. Leeclanual

    Leeclanual Member

    Joined:
    Dec 15, 2018
    Messages:
    320
    Location:
    USA
    You also get a green check mark momentarily where the red dot normally is located.
     

Share This Page

  • About Us

    Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.
  • Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


    SUPPORT TMC