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Dash/Screen Goes Black

Discussion in 'Model S: Driving Dynamics' started by monbri, Nov 7, 2016.

  1. monbri

    monbri Member

    Joined:
    Aug 13, 2015
    Messages:
    14
    Location:
    Fort Lauderdale, FL
    This past weekend took my P85D on my first road trip. About 50 miles into the trip the dash and the screen go dark. I keep driving and about 2 minutes later the dash comes back on and the screen goes through the start up and was back up and running. This is the 2nd time this has occurred in the past month.

    Has anyone else had this occur or might know what the issue is?

    Brian
     
  2. habanero69

    habanero69 I Dont Need Cialis. I Drive an EV.

    Joined:
    Jul 29, 2016
    Messages:
    387
    Location:
    FLorida
    Depending on the year/date of build of the car, some cars seem to have periodic, random such occurrences. Some get lags or screen freezes that require a reboot to resolve. I don't know how long you've had the car, but I would start keeping a diary of the date/time these incidents occur and then call support and have them compare the car's logs to the diary and see if anything shows up. Sometimes these screen blackouts/reboots are Tesla's fault; something to do with talking to their servers. There was a rash of these server problems about a month ago that affected just about everybody for several hours. My $.02.


    M
     
  3. ShockOnT

    ShockOnT ⚡️⚡️⚡️⚡️⚡️

    Joined:
    Jun 26, 2016
    Messages:
    1,466
    Location:
    Sydney
    It's what happens when the system crashes.
    Rather than freezing (like Windows) it just reboots itself.
    Doesn't affect the core vehicle systems.
    Do you know what version of software you're running? Click the Tesla "T" at the top of screen and it should show version number.
    Latest version is 2.42.40 I think.
     

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