dashcam and sentry mode is not showing front camera recording. What is problem?

[coolmanfever]

Hello all,

My model 3 has the latest software update. Recently I notice all the front camera videos is not showing up when viewing from the MCU. However, I can actually find the front camera videos on the hard drive when I connect to view the videos in my PC computer.

Autopilot works fine and MCU shows no warning message about failing front camera.

What is the cause of this problem? Problem with my front camera? or Problem with recording?

see attached photo.

Hope some experts can chime in.

thank you so much!

 

[wrongrobot]

I’m experiencing same on my model Y as of about a week ago.

 

[Flybyglass]

I had that issue. Check to make sure the USB devise is properly seated and try a full reboot powering off the car. That cured mine.

 

[modoca]

Hello all,

My model 3 has the latest software update. Recently I notice all the front camera videos is not showing up when viewing from the MCU. However, I can actually find the front camera videos on the hard drive when I connect to view the videos in my PC computer.

Autopilot works fine and MCU shows no warning message about failing front camera.

What is the cause of this problem? Problem with my front camera? or Problem with recording?

see attached photo.

Hope some experts can chime in.

thank you so much!

Just had a 2022 model Y delivered yesterday and the same thing is happening. I can view the front cam footage on the computer, but not from the viewer in the car. Were you able to resolve this?

 

[RayK]

From my point of view, the OP's photo in post #1 IS showing the front camera view. The entire screen shows the vehicle traveling in the #1 (i.e., fast) lane, with the side and rear views in the small corner insets. The one labeled "front" in the upper left is transparent because you are viewing the front camera.

Or am I missing something?

 

[modoca]

From my point of view, the OP's photo in post #1 IS showing the front camera view. The entire screen shows the vehicle traveling in the #1 (i.e., fast) lane, with the side and rear views in the small corner insets. The one labeled "front" in the upper left is transparent because you are viewing the front camera.

Or am I missing something?

Mine clearly shows a blank box in the car. I can only view it on the computer.

 

[RayK]

Then I would suggest doing the standard reboot (push both scroll wheel buttons on the steering wheel for a few seconds) and if that doesn't work, then use the Power Off command in the car's menu system (Control / Safety / Power Off; I believe). The full details on that procedure is here.

 

[modoca]

Then I would suggest doing the standard reboot (push both scroll wheel buttons on the steering wheel for a few seconds) and if that doesn't work, then use the Power Off command in the car's menu system (Control / Safety / Power Off; I believe). The full details on that procedure is here.

Thanks, I tried all this.

 

[HAL2001]

From my point of view, the OP's photo in post #1 IS showing the front camera view. The entire screen shows the vehicle traveling in the #1 (i.e., fast) lane, with the side and rear views in the small corner insets. The one labeled "front" in the upper left is transparent because you are viewing the front camera.

Or am I missing something?

RayK +1 The front camera is selected therefore the smaller box labeled Front is transparent and the main screen is showing the Front view. Touch one of the other small boxes (Left, Right, Rear) and that will become the main screen and its box will be transparent and the box labeled "Front" will no longer be transparent.

The box for the view that is currently showing on the main screen is always transparent.

 

[coolmanfever]

okay guys turns out the live video sentry mode works after i updated my Tesla app on the home

 

[modoca]

RayK +1 The front camera is selected therefore the smaller box labeled Front is transparent and the main screen is showing the Front view. Touch one of the other small boxes (Left, Right, Rear) and that will become the main screen and its box will be transparent and the box labeled "Front" will no longer be transparent.

The box for the view that is currently showing on the main screen is always transparent.

Thank you!

 

[modoca]

okay guys turns out the live video sentry mode works after i updated my Tesla app on the home

Thanks!