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Dashcam failure when needed!

johnmwingnut

Member
Jul 27, 2020
28
10
Bedford
I have noticed something a bit odd. Pretty much from 10am when I parked up, through to 7pm, events were being constantly picked up. There is then nothing until I get back to the car, which I find odd, which was at 20:47.
 

johnmwingnut

Member
Jul 27, 2020
28
10
Bedford
Update on my situation - the other driver reported it, so I have their details now. It was at 20:07 which was within that 1 hr of no sentry activity I mentioned. I’m asking service to look into that as I find it odd it hasn’t recorded anything within that period of time, yet recorded everything else all day!
 

s88ats

Member
Jul 12, 2020
415
202
London
Update on my situation - the other driver reported it, so I have their details now. It was at 20:07 which was within that 1 hr of no sentry activity I mentioned. I’m asking service to look into that as I find it odd it hasn’t recorded anything within that period of time, yet recorded everything else all day!
Tha'ts very fortunate! would be interested to know what Tesla come back with too
 

johnmwingnut

Member
Jul 27, 2020
28
10
Bedford
As an update. Tesla MK have come back to me and advised that during the time my car got hit, certain parts of my car had gone into a deep sleep mode, which prevented Sentry from working as it should. This is apparently a known issue on certain cars, and senior engineers are looking into it, and it will be sorted in a future software / firmware update. But for now, I basically have a dodgy sentry mode!
 

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