Dashcam failure

[smuseby]

I was in a hit-and-run accident. I was able to play the video for the police. When they asked for the thumbdrive, I pulled the micro sd card out without stopping the player first.
The dashcam has never worked since then - the dashcam icon does not display on the screen, and the format USB drive is greyed out.
I have tried two other cards with the same result (with my mac computer, I have formatted the cards to MS-DOS (FAT32), and named the folder TESLACAM).
Since the problem originated with my removing the thumbdrive while playing, maybe there is a reset for the dashcam?

 

[drift]

Try formatting your drive in your computer using a third party app to FAT32. Make sure that you create a file named "TeslaCam". Capital T and capital C. Yes case does matter.

 

[EVRider-FL]

Also try rebooting.

 

[OGHeng]

After formatting Samsung T7 SSD on mac, I was able to verbally command to open the dashcam viewer on our Model 3 to view the recordings. But, there is still no icon on the screen, which would allow me to select the eject the drive. I have done the reboot on the car and updated to the latest available Tesla software on the car. Anyone else having this issue?

 

[Wol747]

A program like Recuva (free) will recover most of the files on even a (fast) formatted disk. Works less well the more is written to the disk before using the program but in my experience you can get most files back. (Windows)