Dashcam icon cowardly hides

[oscarfish]

Since Dashcam was introduced, I've had our Model 3 (LR) recording on a USB flash drive, intermittently between a 16GB stick and a 32GB SDHC card in an adapter. A couple days ago we picked up our second (SR+). In advance I had bought two 128GB SanDisk CZ48s as I hear Sentry Mode can really eat space.

The thing is, since installing these I can't get Dashcam to work on either car. The new one hasn't shown the Dashcam icon. Even our LR now refuses to display the icon when a drive is plugged in, even with a drive it's recorded to in the past.

Both cars are running 2019.5.15 (f5def7e).

Can I please get a sanity check here? IS there a known issue in this release? Is there something I can do to "kick" the car into recognizing the drive?

Formatted sticks as ExFAT with a "TeslaCam" folder in root. On a hunch, I tried NTFS; same result. No icon under any circumstances.

Thanks!

 

[Kermee]

The file-system has to be formatted FAT32, AFAIK. It cannot be ExFAT or NTFS.

Windows will "hide" FAT32 as a file-system type if the partition is over 32GB I believe if using the Windows-native file formatter. You have to use a 3rd party software in order to format the partition FAT32 in that case.

 

[Gordon87]

I just picked up our 3 and bought a large USB drive to set up for the DashCam. I used the software in that article to format the USB drive and installed the drive in the 3. It all seemed to work fine with that formatting software.

 

[oscarfish]

Thanks, Kermee! Windows 10 PowerShell cowardly refuses to format a 128GB stick:

Format-Volume : Size Not Supported

However, on a Mac, life is easier. Go to Applications -> Utilities -> Disk Utility; select the drive in question; Erase it, specifying "FAT" as the filesystem and (optionally) specifying a volume name; then create a folder in the newly formatted drive named "TeslaCam". After a few seconds after inserting into Model 3 the helpful icon pops up.