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Dashcam not working but Sentry mode works

Hi everyone. I have successfully set up the flash drive for dashcam in 2018 m3.

My dashcam is not recording while driving. The icon has a gray dot. Press and hold cannot start recording. However, when parked, the sentry mode works, and both icons are red and clips can be saved.

Has anyone met similar problems?
Did you get this working? I have the exact same issue. Thanks, Mike
Yes. Please check if your cabin overheat protection is greyed out or not. If it is also greyed out, you have the same problem as me.
You have to mention to the service the following: the vehicle is not marked delivered in a back-end database. This problem cause several of your functions locked.

It is a remote fix.

My service team didn't believe in me at first, because they only checked delivery in a front-end system. But you must insist until they ask the technician to analyze this problem. At the end, if you don't hear them back in several weeks, you should go to a SC yourself and confront them. It is a very easy remote fix!

See the following link, and show them to service if they don't believe in you:
https://www.reddit.com/r/TeslaModel3/comments/l1t1g8 https://www.reddit.com/r/teslamotors/comments/n6rau9

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