Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.
Register
  • Want to remove ads? Register an account and login to see fewer ads, and become a Supporting Member to remove almost all ads.
  • The final cut of TMC Podcast #34 is available now with topics timestamped. We covered Tesla's rollercoaster prices, Toyota pushing junk science, Mike's new Model 3, Optimizing track mode for snow driving, FSD V11 apparently coming by the end of this week, and more. You can watch and check out the chat replay on YouTube.

Dashcam Video

I have a 2021 Model 3. I am able to save dash cam video to the Tesla computer, however I am unable to export it or download it to an external device. I have two (2) USB ports in the center console which works fine for playing music from the USB. Please advise how to either email dash cam video from my Model 3, or how to download the dash cam video to a USB, etc. Thank you
 

jjrandorin

Moderator, Model 3, Tesla Energy Forums
Moderator
Nov 28, 2018
17,606
23,682
Riverside Co. CA
I have a 2021 Model 3. I am able to save dash cam video to the Tesla computer, however I am unable to export it or download it to an external device. I have two (2) USB ports in the center console which works fine for playing music from the USB. Please advise how to either email dash cam video from my Model 3, or how to download the dash cam video to a USB, etc. Thank you

The USB that dashcam saves its videos on is in the glove compartment on your model year model 3. There is no storage of videos to "the tesla computer".


Screen Shot 2021-12-05 at 10.46.59 AM.png
 
Upvote 0

jjrandorin

Moderator, Model 3, Tesla Energy Forums
Moderator
Nov 28, 2018
17,606
23,682
Riverside Co. CA
If they don't have new models then they likely don't know! This was a feature from 2021 onwards...

I would imagine that every tesla service center and delivery center should be aware the USB for Sentry cam is in the glove compartment. It depends on how the question was asked. If it was asked the same way it was asked here ( "How do I move videos from sentry to my computer"), that doesnt sound like someone doesnt know the USB drive is in the glove compartment.

It sounds like someone is having issues copying the data from the USB to their computer. The tesla people would have been scared of "insulting" the OP and asking anything like "Did you take the USB out of the glove compartment?" if that was the case.

We were not there, so dont know, but I am speculating at the question asked by how it was asked here, and my lifetime spent in either directly supporting, or managing people who support, computer systems.
 
Upvote 0
I would imagine that every tesla service center and delivery center should be aware the USB for Sentry cam is in the glove compartment. It depends on how the question was asked. If it was asked the same way it was asked here ( "How do I move videos from sentry to my computer"), that doesnt sound like someone doesnt know the USB drive is in the glove compartment.

It sounds like someone is having issues copying the data from the USB to their computer. The tesla people would have been scared of "insulting" the OP and asking anything like "Did you take the USB out of the glove compartment?" if that was the case.

We were not there, so dont know, but I am speculating at the question asked by how it was asked here, and my lifetime spent in either directly supporting, or managing people who support, computer systems.
I took it that he was talking about stopping at superchargers and talking to other owners rather than SC's??
 
  • Informative
Reactions: jjrandorin
Upvote 0

jjrandorin

Moderator, Model 3, Tesla Energy Forums
Moderator
Nov 28, 2018
17,606
23,682
Riverside Co. CA
I took it that he was talking about stopping at superchargers and talking to other owners rather than SC's??

Maybe so. I took "Tesla location" to be something other than a Supercharger, but it certainly could be. There wouldnt be any expectation that "stopping by" a supercharger would yield anyone to talk to about something like this, it it is ambiguous for sure... which leads me to believe that its even more likely a "how the question was asked" thing.
 
Upvote 0

About Us

Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.

Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


SUPPORT TMC
Top