It's been almost 4 glorious years of ownership that I've been relatively free from serious problems. Although I must admit year-on-year, as the various updated screen layouts have been installed the screen functionality has gradually deteriorated! As in making a phone call & finding keypad to select dept. options - unsafe!
In October, my Model S85 really started playing up, to the extent; regularly certain basic functions started ceasing to work, needing either a Thumb-Wheel reset, or intervention from a higher Tesla Technical source, somewhere in the ether.
After a long drawn out series of diagnostic tests, I was told there was no option but I /they had to replace my 'Daughter' board (DB), expecting this to be F.O.C. - fat chance!
I'd no option but to pay well over £500.00 ($675+) & lose my beloved car for 2 & 1/2 days! Thereby involving me in the cost of personal taxi collection from Tesla & return 2 days later to their service centre some 45 minutes’ drive to retrieve my S85.
On getting my car back there were a few minor problems, e.g. accessing the vehicle, getting the ECU or equiv. to initiate, opening the charging flap & getting some of the screen buttons to respond.
The biggest issue at that point was my ‘HomeLink’ garage door system. This now failed miserably! I spent several hours (& eventually with a Tesla mobile Ranger) trying to diagnose why the 'Chamberlain' PCB receiver, which acts as the interface (necessary in Europe to communicate with my German ‘Hörmann’ garage door) to recommence opening & closing, when leaving, or returning to the integral garage in my home.
Eventually, I was forced to shell out the cost of a replacement ‘Chamberlain’ PCB , not forgetting the cost of a professional electrician to install it! Thereby racking up nearly another £200.00! Now at last, I can report it’s finally functioning as it did with my old/ previous 'DB'
However, it was barely 10 days after this replacement 'DB,' had been fitted, when my 'Tune-In' radio was failing with intermittent signal reception. It then completely stopped working! Subsequently I’ve had numerous conversations with different Tesla technicians, all promising to rectify this fault; eventually the last one admitting failure to diagnose the greyed-out screen function buttons. Incidentally, I normally only listen to internet radio, preferring retro-radio stations; as these sadly are not available on normal terrestrial broadcasting.
So I’m now having to wait, yet again, not days, but weeks! This is until in the new year when I’m promised a further visit from another Tesla Mobile Ranger to hopefully fix it?
What’s really upsetting, when chatting to one of their techies in confidence, he advised the reason why my original DB failed, was most likely caused by Tesla Tech-HQ transmitting too many updates, without deleting the old, or previous versions, thereby blowing up my original board!
I wonder who else is, or has suffered similar indignities?
In October, my Model S85 really started playing up, to the extent; regularly certain basic functions started ceasing to work, needing either a Thumb-Wheel reset, or intervention from a higher Tesla Technical source, somewhere in the ether.
After a long drawn out series of diagnostic tests, I was told there was no option but I /they had to replace my 'Daughter' board (DB), expecting this to be F.O.C. - fat chance!
I'd no option but to pay well over £500.00 ($675+) & lose my beloved car for 2 & 1/2 days! Thereby involving me in the cost of personal taxi collection from Tesla & return 2 days later to their service centre some 45 minutes’ drive to retrieve my S85.
On getting my car back there were a few minor problems, e.g. accessing the vehicle, getting the ECU or equiv. to initiate, opening the charging flap & getting some of the screen buttons to respond.
The biggest issue at that point was my ‘HomeLink’ garage door system. This now failed miserably! I spent several hours (& eventually with a Tesla mobile Ranger) trying to diagnose why the 'Chamberlain' PCB receiver, which acts as the interface (necessary in Europe to communicate with my German ‘Hörmann’ garage door) to recommence opening & closing, when leaving, or returning to the integral garage in my home.
Eventually, I was forced to shell out the cost of a replacement ‘Chamberlain’ PCB , not forgetting the cost of a professional electrician to install it! Thereby racking up nearly another £200.00! Now at last, I can report it’s finally functioning as it did with my old/ previous 'DB'
However, it was barely 10 days after this replacement 'DB,' had been fitted, when my 'Tune-In' radio was failing with intermittent signal reception. It then completely stopped working! Subsequently I’ve had numerous conversations with different Tesla technicians, all promising to rectify this fault; eventually the last one admitting failure to diagnose the greyed-out screen function buttons. Incidentally, I normally only listen to internet radio, preferring retro-radio stations; as these sadly are not available on normal terrestrial broadcasting.
So I’m now having to wait, yet again, not days, but weeks! This is until in the new year when I’m promised a further visit from another Tesla Mobile Ranger to hopefully fix it?
What’s really upsetting, when chatting to one of their techies in confidence, he advised the reason why my original DB failed, was most likely caused by Tesla Tech-HQ transmitting too many updates, without deleting the old, or previous versions, thereby blowing up my original board!
I wonder who else is, or has suffered similar indignities?
