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Dead pixel

Discussion in 'Model S: User Interface' started by e4chan, Nov 28, 2013.

  1. e4chan

    e4chan Member

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    Hey all,

    Anyone notice upon delivery if they had a dead pixel on either screen? I had a dead pixel on my dashboard. Luckily Tesla SC is going to replace it tomorrow.
     
  2. mknox

    mknox Well-Known Member

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    First I've personally heard of this. Is it very noticeable?
     
  3. ModelS1079

    ModelS1079 Member

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    Take a pic!
     
  4. e4chan

    e4chan Member

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    I'll try to take a pic tomorrow. It's a single pixel that is apparent, since the dashboard is dark.
     
  5. Mark Petersen

    Mark Petersen Model S EU P71

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    Hørsholm, Denmark
    is it always on or off, all colors or just one/two sub pixel ?
     
  6. Chas F

    Chas F Model S 60kWh #P6396

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    Orlando, FL
    What's more interesting to me is that this is the first I've heard of a dead pixel on an MS screen. Thinking about it, I would have expected at least a few of these to have been reported by now, but no. They must have very good quality control at their screen manufacturer.
     
  7. yobigd20

    yobigd20 Well-Known Member

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    well that was bound to happen eventually. usually most manufacturers won't replace unless you have at least 3-5 dead pixels within the warranty period. the fact that Tesla is replacing for just 1 dead pixel is surprising to me, but good to know!
     
  8. rlang59

    rlang59 Member

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    To be fair the pixel was dead at delivery so I'd expect them to replace it.
     
  9. e4chan

    e4chan Member

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    Here is the pic. In the day time, it's green....you don't really notice it...but at night, it is white...and you can see it better. Unfortunately I don't have a night picture. You can see what was taken just now.

    They were very good about it....because I know if it was Apple, they would have just passed it by and tell me to wait until more pixels were dead (well...they would probably just give me a new iPhone, if I would have seen it at the store when I opened it).

    It's in the shop now getting replaced as we speak :). So, I am quite pleased with the result.

    photo.JPG
     
  10. Tacket

    Tacket Member

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    Rockin out to Selena Gomez I see! :p
     
  11. yobigd20

    yobigd20 Well-Known Member

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    Wow.

    Good music FAIL.
     
  12. e4chan

    e4chan Member

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    I guess I should have noticed what was playing on the media before posting :p. Top hits just happened to be playing Selena :(.
     
  13. ken830

    ken830 Model S (Res#P12,447)

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    San Carlos, CA
    That's not a dead pixel. That's a stuck (sub-)pixel. A dead pixel would've been less noticeable than a stuck or hot pixel.
     
  14. Mario Kadastik

    Mario Kadastik Active Member

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  15. brianman

    brianman Burrito Founder

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    + 1

    Kind of amazing indeed.
     
  16. digitaltim

    digitaltim Sig737 VIN628

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    MD, USA
    I have one dead pixel - almost since my delivery ~13 months ago..never really bothered me but I may mentioned when I go in for 37.5k service at the wens of the month.
     
  17. AudubonB

    AudubonB Mild-mannered Moderator Lord Vetinari*

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    As I've posted on the tech thread, when we ran up and down to/from Prescott the day before yesterday, a vertical line - thin and black - running the entire length of my screen appeared. I performed a re-boot - no change. I went to the Scottsdale SC today, where they also both performed a re-boot, then a fuse-out-and-wait: no change. They said they've never seen this before.

    So it's to the appointement-scheduling on Monday for a 3 1/2 hour screen replacement surgery.
     

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