TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker or making a Paypal contribution here: paypal.me/SupportTMC

Dealerships are awesome and protect their customers... Not!

Discussion in 'Video' started by pgiralt, Jul 26, 2014.

  1. pgiralt

    pgiralt Active Member

    Joined:
    Jun 16, 2013
    Messages:
    1,476
    Location:
    Cary, NC
  2. GoBlue88

    GoBlue88 Member

    Joined:
    Apr 1, 2014
    Messages:
    638
    Location:
    San Diego area
    Good grief. Wonder if the dealer said this with a straight face:

    Uh, no you jerk. That means the warranty covers labor as any reasonable person would expect.
     
  3. liuping

    liuping Active Member

    Joined:
    Jul 23, 2013
    Messages:
    1,858
    Location:
    San Diego
    I've never had a pleasant car buying experience until I bought my Model S, so I'm definitely no fan of car dealers, but to be far, this was a used car dealership.

    Used car salesmen are pretty much the slimiest sales people on earth. The lowest of the low. They make normal car dealers look almost decent.
     
  4. green1

    green1 Active Member

    Joined:
    Mar 25, 2014
    Messages:
    4,116
    Location:
    Calgary, Alberta, Canada
    What is a warranty that doesn't include labour???? Sure we'll fix your problem... minus the fixing part...
     
  5. liuping

    liuping Active Member

    Joined:
    Jul 23, 2013
    Messages:
    1,858
    Location:
    San Diego
    It's not that uncommon actually. Many items comes with warranties like 90 part and labor + 2 years parts.
     
  6. Merrill

    Merrill Active Member

    Joined:
    Jan 23, 2013
    Messages:
    2,098
    Location:
    Sonoma, California
    Just to remind everyone not to lump all dealerships into one category, there are many very honest and family owned dealerships that take care of there customers. Repeat business is very important and if you are operating in a small community the word gets out very fast. Now having said that I love the Tesla business model and do not think you can compare the two. In any business you will find the good and the bad.
     
  7. Lloyd

    Lloyd Active Member

    Joined:
    Jan 12, 2011
    Messages:
    4,886
    Location:
    San Luis Obispo, CA
    Saab is out of business and no longer sells cars. It must be an independent repair shop, or is this an old story?
     
  8. liuping

    liuping Active Member

    Joined:
    Jul 23, 2013
    Messages:
    1,858
    Location:
    San Diego
    I'm sure there are good honest dealers out there somewhere.

    However, all six cars I bought before Tesla were from different dealers and everyone pulled all sorts of crap tactics during the sale (one even refused to let me use a calculator, back before smart phones). Every one of them did a hard sell of Extended warrantees, fabric/leather protection, etc. These were dealers that have been in San Diego for years, so I'm not sure the word of mouth thing is really hurting them.
     
  9. GoBlue88

    GoBlue88 Member

    Joined:
    Apr 1, 2014
    Messages:
    638
    Location:
    San Diego area
    #9 GoBlue88, Jul 27, 2014
    Last edited: Jul 27, 2014
    I had a great experience selling my 2003 Acura MDX to Carmax. But yeah, in general I agree with you that independent used car dealers such as this jerk are the slime of the earth.
     

Share This Page