I enquired on 9 occasions if the replacement HV battery fitted was the 82KWH capacity battery and not the 75 KWH battery fitted to older models, but the answer was not forthcoming. The SC were able to confirm it’s a refurbished battery though.
They legally can't do that. Only certain combinations have been approved for the European market and the Refresh 2021 Performance was only certified with two batteries back then. The 82kWh Panasonic called "3L" and 567km WLTP (352 miles) and the LG Chem 5C with WLTP 514km (319 miles). The latter was luckily never released to the public and since your paperwork will state "Variant E3LD" they legally cant put the LG 5C in there, as this would void your registration paperwork.
ASY,HVBAT,E3,AWD,3PH,M3Y,RMN (1800083-01-C)
Thats a remanufactured Panasonic 82kWh pack, but these packs have shown to have quite low capacity as you can see here:
Answers Zeitstempel,Where was your car built? Check your VIN!,When was your car first delivered?,What is your current odometer reading in km? (Please convert miles to km!),What is your current "Rated Range at 100% SOC"? (Please convert miles to km!) - Projected Range at 100% is also valid for ...
docs.google.com
I think we had the BT37 until the BT43 started being shipped, but I’d need to do some more digging to find out when it actually changed (and if I’m right). I know some thought we had the bigger battery for a while but we didn’t in the U.K., but that might have been the LR, not the P.
You are missing the BT42 in between, which is the battery pack that failed here. This started in Europe in Q4/2020 and ended in Q1/2022. I think in contrast to the M3LR, the Performance was always in line with the rest of Europe.
I appreciate Tesla are within their rights to use a refurbished part for a warranty claim
No idea about UK law, but in Germany we dont only get warranty, but a legally any item is sold with two years of "Gewährleistung", which also translates to warranty in english, but it is a bit different. In that time period, repairs should be done with new parts, not refurbished ones and actually, if you look into the Google table above. A lot of customers have been getting new battery packs from the US with great capacities as they should be, when new.
Op said his car was down 10% at 289. Which would make the range before the change 321 miles. I appreciate 289 is still less than 299 but its nothing like 10%?
do the UK cars have a different range displayed when new?
The range display in all M3P Refresh models is capped at equivalent of ~80,6kWh, as this translated into the 315 miles of EPA range, that Tesla is offering in the US. Any capacity above 80,6kWh is not shown as additional range in the car. A perfect Panasonic 82kWh 3L battery pack will go to the real 82kWh when calibrated, but the rated range will stop at 316 miles / 509km when 20" Uberturbines are selected in the car.
And there is nothing saying that the defect that caused the failure in your pack is at all related to the degradation. (~13% degradation probably isn't even that far from normal.)
13% isn't far from normal degradation if the car is made in China with the China assembled Panasonic battery packs with part number 1660112-00-#, though does that mean this is normal degradation? I would clearly say no! Initial degradation in the first year should be around 5-6% and additional 1-2% in the following year in normal usage. The fact that these chinese made packs are degrading and failing so fast points to a much more serious issue and Tesla is only acknowladging the failure when the car is dropping error messages and won't charge anymore, but when you point out that your car has lost 15% of range within the first year, they tell you that it is all ok and within spec. Typical Tesla service experience as usual.
Update - the car is now inside, boot, bonnet and doors are open so guess they have started something!
Keep us posted which battery pack you've got according to the invoice and what the claimed 100% range is, when you get it.