Defective Tire Repair Kit. . .

[jkdman123]

I ordered the tire repair kit when I bought my car back in June. Haven’t had a need to use it until recently when my tire pressure showed slightly low. Broke out the kit and lo and behold, it won’t pump air into the tire. Luckily I have another pump I got off amazon that I was able to use to get my pressure back up.

What’s the over/under on getting them to replace this defective piece of crap? I say I have less than a 10% chance of getting a free replacement.

 

[boriszima]

What’s the warranty of pump? If a year, good chance. Sometimes your Credit card covers or extends warranty worth looking into that if Tesla does not help

 

[jkoya]

What’s the over/under on getting them to replace this defective piece of crap? I say I have less than a 10% chance of getting a free replacement.

I haven't had the best of luck getting a response from [email protected] in the past, but hopefully they can help you out. The website shows they are currently out of stock...

 

[scooby2]

Just to make sure, you are using the hose on the bottom of the unit (i believe its black) right? I did notice the unit trips the 12v dc and I do not think we have an easy way go reset it.

 

[jat255]

I received this PoC when I got the car (since in MD they are required to give you a pump). I used it for the first time a few months ago when it got cold, and it failed after inflating one tire. Have not been able to get it to power on since. I emailed the store customer service, and they said they couldn't help me since it was provided with the car. I emailed the service center that I picked up from, and never heard a response (which is pretty typical, unfortunately).

Instead, I used a bike pump to top off the tires the few PSI they'd dropped because of the cold. As a side benefit, it's good exercise!

 

[Rehabman]

same thing just happened to me. I tried to contact the orders on line folks today. will wait to see if I get a response

s

 

[thewishmaster]

Just to make sure, you are using the hose on the bottom of the unit (i believe its black) right? I did notice the unit trips the 12v dc and I do not think we have an easy way go reset it.

Same here, but so does a different pump I have. Either both are defective or it’s my car... I need to do more testing