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Delivery checklist

Discussion in 'Model Y: Ordering, Production, Delivery' started by Nanadukes14, Jun 6, 2020.

  1. Nanadukes14

    Nanadukes14 Member

    Joined:
    May 28, 2020
    Messages:
    27
    Location:
    Massachusetts
    I'm picking up my car this Friday. Anyone know exactly what issues I should be looking for before I take the car off the lot?
     
  2. DadRS99

    DadRS99 Member

    Joined:
    May 25, 2020
    Messages:
    150
    Location:
    California
    Would love a checklist too! Picking up tmrw
     
  3. DDrawer

    DDrawer Member

    Joined:
    Mar 25, 2019
    Messages:
    656
    Location:
    PA
    List credit from Bearded Tesla Youtube account:


    1.) Pillars for dings
    2.) Panel gaps
    3.) Trim gaps
    4.) Trim scratches
    5.) Taillight fitment
    6.) Headlight fitment
    7.) Door handles operate
    8.) Lift gate clicking
    9.) Frunk closing dent
    10.) Wheels not scratched
    11.) Paint color matches on all panels
    12.) Tow hook present
    13.) Charging cable included (mobile connector)
    14.) Cargo covers in good condition
    15.) Back seats fold by button and by lever
    16.) Back seat covers on rear are not broken
    17.) USB-C ports work
    18.) Seats not scuffed or damaged
    19.) Center console and screen not scratched
    20.) Both seats adjust properly
    21.) Floor mats in good condition
    22.) Wireless charging pad works
    23.) Headliner and coat hooks look good and operate
    24.) Windshield is not chipped or defective
    25.) Steering wheel not scratched or torn
    26.) Ensure charging works
    27.) Glove box operates
    28.) Back up camera operates
    29.) Sound system check
    30.) Mirrors fold/unfold
    31.) Lights are all operable
    32.) Wipers
    33.) Check over all painted surfaces for blemishes, scratches, chips
     
    • Informative x 4
    • Like x 4
    • Helpful x 3
  4. DadRS99

    DadRS99 Member

    Joined:
    May 25, 2020
    Messages:
    150
    Location:
    California

    Thanks! This is great!!
     
  5. jsnyd

    jsnyd Member

    Joined:
    Apr 14, 2020
    Messages:
    24
    Location:
    Western MA
    As an FYI, here are the problems I found upon delivery. I already have a mobile service appointment scheduled to correct these (see photos):

    - Tail light lens incorrectly installed
    - Bottom body trim incorrectly installed (front part)
    - Defect in driver side window trim
    - Missing cap over windshield wiper nut
    - Scratch on dash

    gVxj4KIqRoGeXpYcoq+gYA.jpg
    3ueczos3RxOGLItJqXOuJQ.jpg
    C3cViqRqTMamohGEldqAHg.jpg
    6HTJdhJuTuK%E51sYqy2iA.jpg
     
    • Informative x 2
  6. Kahuna555

    Kahuna555 Member

    Joined:
    May 25, 2020
    Messages:
    60
    Location:
    San Diego
    Thanks for providing this checklist! How did you document your concerns with Tesla? Was the Tesla rep present with you during your inspection? Did you both have a final list of all your concerns that you both agreed too? Thanks again for all your great info.
     
  7. DaveORD

    DaveORD Member

    Joined:
    Mar 12, 2020
    Messages:
    340
    Location:
    Chicagoland
    I have not gotten mine yet, but my plan is to bring a pad of yellow post it notes, write the issue on them with an arrow to point at the problem and then stick next to the issue. Then I can take pics and/or walk back to distance myself and let the advisor at Tesla approach the car to see the issues...
     
    • Like x 1
    • Funny x 1
  8. DDrawer

    DDrawer Member

    Joined:
    Mar 25, 2019
    Messages:
    656
    Location:
    PA
    Just to be clear, this is not my video or my list. I was just posting it hear since I think he did a good job with the video and providing me with a text format to bring when I take delivery. I have not received my car yet.

    I was thinking of doing the same with green frog painters tape.
     
  9. Dennisis

    Dennisis Supporting Member

    Joined:
    Feb 11, 2020
    Messages:
    417
    Location:
    Tucson
    Edit: Has anyone gotten any feedback from Tesla on the tail light alignment issue? Mine are exactly the same and I believe I've seen others find this....
     
  10. Piswat

    Piswat Member

    Joined:
    Jun 8, 2020
    Messages:
    19
    Location:
    North Carolina
    I’ve been lurking in these forums for awhile, but haven’t posted. I picked up my Model Y in White/Black with the Performance upgrade package this past Saturday in Charlotte, NC. Delivery experience was good, but the car has multiple fit and finish issues like many of those described in these forums. No deal breakers, but still expected better quality.

    I spent some time with the advisor and they buffed out multiple scratches on the lights/paint finish I left. The paint job is adequate with multiple defects especially around the gaps. Tesla rep said this is normal for their cars and I realize that paint will be destroyed as I start to drive it, but the quality feels like a $350 paint job special from Maaco.

    The exterior of the car was clean. The interior of the car was very dirty. Debris on the dash and floors. I don’t think anyone did any QA with the car prior for it being available for my delivery. The car has multiple scratches on the plastic trim (particularly on the wheel wells with deep visible scratches), headliner defects, one significant panel gap, and fit and finish issues with the interior trim.

    I setup a mobile service appointment for next week. I’m hoping these can be quickly corrected.
     
    • Helpful x 1
  11. lonevvolf

    lonevvolf New Member

    Joined:
    Nov 24, 2019
    Messages:
    2
    Location:
    Austria
    Might want to add a check to the list for the front doors closing properly, since there have been reports of the windows not moving to allow the door to close, leading to damaged paint on the door frame.
     
  12. cmyke

    cmyke Member

    Joined:
    Jan 31, 2018
    Messages:
    261
    Location:
    Silver Spring, MD
    I just adapted my Tesla Prep guide to add a Model Y specific delivery checklist!
    mykeln/teslaprep
     
  13. peter_dzd

    peter_dzd New Member

    Joined:
    Jun 22, 2020
    Messages:
    1
    Location:
    Bayonne NJ
    Having learned about quality issues Tesla owners have been reporting on I decided to take precaution and build my own delivery checklist. I took delivery of Model Y last week and I can proudly say that my checklist really helped me uncover few issues with the car that I otherwise would have likely missed.

    In an effort to help others be more prepared, I'm sharing PDF version of my checklist via this post.

    Cheers

    Peter
     

    Attached Files:

    • Informative x 1
  14. woonhee30093

    woonhee30093 Member

    Joined:
    Apr 9, 2020
    Messages:
    19
    Location:
    Leesburg, VA
    Thanks, peter_dzd. I am picking up my Model Y this Thursday and will use your check list. I hope I don't have many issues.
     
  15. parfl74

    parfl74 Member

    Joined:
    Jun 2, 2020
    Messages:
    25
    Location:
    Florida
    Here's the checklist I put together by combining several popular checklist I had found online. Hope this helps.

    Tesla Delivery Checklist.pdf
     
    • Helpful x 1
  16. jsnyd

    jsnyd Member

    Joined:
    Apr 14, 2020
    Messages:
    24
    Location:
    Western MA
    I had my mobile service appt yesterday. The tech replaced my defective window trim and the poorly installed rocker panel, but was unable to fix the misaligned tail light.
     
  17. Fred42

    Fred42 Member

    Joined:
    Dec 24, 2018
    Messages:
    767
    Location:
    Pennsylvania
    Others have also reported that Tesla said they are unable to fix misaligned taillights at this time.
     
  18. Lasttoy

    Lasttoy Active Member

    Joined:
    Mar 24, 2017
    Messages:
    1,526
    Location:
    St Augustine, Fl
    From reading a lot of post, it looks like the is NO final QC at factory. Then it's the SC responsiblity to fix all of the defects. They dont care. Wash it, push it out and hope customer doesn't notice. I find that very offensive. Bad Karma. Elon needs to change this culture.
     
  19. Fred42

    Fred42 Member

    Joined:
    Dec 24, 2018
    Messages:
    767
    Location:
    Pennsylvania
    I think they're trying to save Q2 by pushing out as much production as they can, even if that production doesn't meet quality standards. I'm hoping they will change this in July. And few people have reported a problem that affects driving the car. It's mostly cosmetic issues.
     
  20. jsnyd

    jsnyd Member

    Joined:
    Apr 14, 2020
    Messages:
    24
    Location:
    Western MA
    That's a bummer. My charge port is also not flush, which bother's me even more. The tech said it couldn't be fixed....
     

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