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Delivery detailing -- do they use stinky products?

Discussion in 'Model S' started by rnortman, Sep 7, 2017.

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  1. rnortman

    rnortman Member

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    I'm taking delivery of my new S (custom build, not inventory/CPO) in a week and a half. I know that once the car arrives at the delivery center they will do a detailing inside and out. I've got some folks in my family who are very sensitive to odors and fragrances -- we always buy fragrance-free products (and that includes both synthetic and natural fragrances -- no aromatherapy for us). Can anybody tell me anything about the "stinkyness" of the products they use inside the car (new vegan interior), and has anybody had luck asking them to use fragrance-free products, or maybe no products at all and we'll just accept that there may be a little dirt inside? I'm specifically concerned about anything remotely resembling "leather conditioner" as those things usually stink to high heaven and have strong fragrences added to cover up the natural odor -- but I'm thinking that maybe with the vegan seats they just wipe them down?
     
  2. ModelIII

    ModelIII Member

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    Ours was just cleaned with no products like you describe detected. New car no interior cleaning required!
     
  3. Pinot.Noir

    Pinot.Noir Member

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    No need to ask for fragrance free products. The interior will likely be untouched from the factory. Mine had 2 miles on it, so no chance to get dirty.
     
  4. JohnnyG

    JohnnyG Weee!

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    My car was an inventory car, and I received it immaculately detailed, with absolutely no fragrance whatsoever. They have washed it many times after service appointments, and used no stinky products, nor oiled up my steering wheel, dash, seats, etc.
     
  5. stan23

    stan23 Member

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    I have the new vegan interior and no smells after picking up the car.
     
  6. Uncle Paul

    Uncle Paul Member

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    Interesting how vegan has replaced plastic for interior seating descriptions.
     
  7. kort677

    kort677 Banned

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    I believe that many locations sub out the detailing so the answer to your question should be asked to the people at the place where you are taking delivery
     
  8. JohnnyG

    JohnnyG Weee!

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    I was told by my SA & DS that all of the SCs have the facilities for and do the detailing and washing. My specific SC has one specific guy that is their detailing specialist. That said, I'm sure it could be different at some locations, especially if they get extra busy.

    But I do completely agree that the absolute best place to ask is your DS where you are taking delivery from, for sure!
     
  9. jelloslug

    jelloslug Active Member

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    Tesla does not refer to the seat material as "vegan".
     
  10. rnortman

    rnortman Member

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    re: "vegan" vs "plastic" I took to calling it "pleather" with my OA, and she was happy to repeat that back to me. Though I suspect they're instructed not to use that term unless the customer uses it first, as it's not exactly classy-sounding.

    Thanks to everybody for sharing their experiences, that is reassuring, but I will also follow up with my DS about it to be sure. Many years ago I had a car with a leather interior detailed professionally -- they oiled up every surface they could get to (including the faux leather/plastic surfaces) with some kind of leather conditioner and OMG I could barely breathe in there for months afterward. Never let anybody detail my car after that.
     
  11. jjh1234

    jjh1234 Member

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    It's funny you should ask this. I just received mine back from SC after having the drive unit replaced at 6,000 miles. It had some sort of industrial cleaner odor. I removed all the mats and vacuumed all the interior carpet and the mats. I also wiped down all the plastic/vinyl interior with a product called Innerclean I got from Amazon. The smell seems to be gone now. Not sure where it cam from in the first place, but I would ask the dealer to leave the interior alone if I were you. I also regret not taking it to a local shop and having paint protection film installed right away as well. My black is difficult to keep clean and the clear coat scratches so easily. Good luck!
     

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