I ordered a dual motor model three which was to be delivered October 6 to the Mount Kisco New York location.
Tesla texted me to say my car could be delivered on September 29. I had a 3 PM appointment today and arrived at 2:45 PM. The dealership was packed with people waiting for cars. After waiting for two hours they told me my car would be ready in a few minutes and we started to go through all the paperwork.
We then went into a long wait for some person to verify the part paperwork which seemed like baloney.
At 5:45 PM after a three hour wait a delivery person came down from upstairs to tell us that they couldn’t find my car.
They explained that my car was supposed of been delivered on September 26 from Baltimore Maryland.
The car was on the transport manifest but I actually never made it to Mount Kisco New York.
My delivery representative was became suspicious as we are filling out the paperwork when I could not connect to the car with the Tesla application.
It turns out the car in Baltimore battery was dead and no one could connect to it.
Why would I want a vehicle that had a dead battery after being transported across the country and couldn’t be driven on To Mount Kisco.
There must be something wrong with this vehicle is battery.
The Mount Kisco delivery person offered a vehicle from Paramus New Jersey and asked if we could return on Sunday to spend another few hours to get the vehicle we told him no.
Tesla has offered to investigate a home delivery which frankly I prefer at this point. I’ve never had a wait such a long period of time for a vehicle and is the first time I’ve ever gone to a dealer in the vehicle that I was promised wasn’t even in the same state
Elon musk Needs to improve the delivery process if they’re going to be successful this is way too painful
Tesla texted me to say my car could be delivered on September 29. I had a 3 PM appointment today and arrived at 2:45 PM. The dealership was packed with people waiting for cars. After waiting for two hours they told me my car would be ready in a few minutes and we started to go through all the paperwork.
We then went into a long wait for some person to verify the part paperwork which seemed like baloney.
At 5:45 PM after a three hour wait a delivery person came down from upstairs to tell us that they couldn’t find my car.
They explained that my car was supposed of been delivered on September 26 from Baltimore Maryland.
The car was on the transport manifest but I actually never made it to Mount Kisco New York.
My delivery representative was became suspicious as we are filling out the paperwork when I could not connect to the car with the Tesla application.
It turns out the car in Baltimore battery was dead and no one could connect to it.
Why would I want a vehicle that had a dead battery after being transported across the country and couldn’t be driven on To Mount Kisco.
There must be something wrong with this vehicle is battery.
The Mount Kisco delivery person offered a vehicle from Paramus New Jersey and asked if we could return on Sunday to spend another few hours to get the vehicle we told him no.
Tesla has offered to investigate a home delivery which frankly I prefer at this point. I’ve never had a wait such a long period of time for a vehicle and is the first time I’ve ever gone to a dealer in the vehicle that I was promised wasn’t even in the same state
Elon musk Needs to improve the delivery process if they’re going to be successful this is way too painful
