Welcome to Tesla Motors Club

Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.

The final cut of the 9th episode of the Tesla Motors Club Podcast, featuring Chad Schwitters, the former president of Plug In America, is now available. You can watch it now on YouTube or listen to it on all major podcast networks.

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Message: <blockquote data-quote="PLUGZIN" data-source="post: 2852087" data-attributes="member: 45473"><p>I"m sorry to hear your experience (plus some of the others replying to this thread) was so terrible.  I'm in California; my ISA is in Nevada.  From the day she first called me that my vehicle was about to be shipped to Southern CA she stayed in constant contact with me via phone; e-mails, and texts.  Her responsiveness was exceptional on answering any questions I had;  getting paperwork in order; making sure my personalized plates could be transferred from my prior EV to my M3; and getting me the final paperwork I needed to give the credit union financing the vehicle.  The delivery staff in San Diego was equally as prepared and responsive.  My suggestion is to not only make the contacts others have suggested; but also try a tweet directly to Elon Musk.  I hear that sometimes he takes action when seeing specific details as you have outlined.  Good luck in getting all resolved; you shouldn't have to go through such a pain - but am sure you will love the car!</p></blockquote><p></p>