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No complaints with Bellevue service over 3 vehicles since 2012. My first two deliveries were at the mall store location while the third was at the 20th street location.I am picking up my model 3 later this month in Bellevue. How has everyone’s experiences been?!
No complaints with Bellevue service over 3 vehicles since 2012. My first two deliveries were at the mall store location while the third was at the 20th street location.
I'm not saying the cars are perfect, but the delivery and service experience has been great.
Yes.Thanks for the reply. When the cars did have issues, did they resolve them appropriately and in a timely manner?
My current experience is mixed. In the past they've been great fixing whatever issues my Model S had. Last weekend I'd scheduled my Model 3 (dual motor non-perf) pickup for Wednesday morning. Tuesday afternoon Tesla called and said the car wasn't in yet and moved the appointment to Thursday morning. Wednesday afternoon they called and said the car had arrived but the detail and inspection team needed more time. Since then I've heard nothing. No phone call, no email. I fully understand new cars aren't perfect and the pressure they're under, so I'm trying to be patient. If they found something wrong with my car, I obviously want them to fix it before delivery. A little more communication would be nice though. I'll be calling them Monday morning if I don't hear anything by then.
My friend and I each have our own M3 AWD delivery scheduled for next Friday, 8/24, at the Bellevue SC.
It took about 3 days after I scheduled my delivery for the VIN to show up on the webpage. Before that, I too had my IDA give it to me via email, but then discovered it was located on the MVPA too.
It took about 3 days after I scheduled my delivery for the VIN to show up on the webpage. Before that, I too had my IDA give it to me via email, but then discovered it was located on the MVPA too.
Nice. I haven’t been given my full MVPA yet. Just the short 5 page version with my reservation number on it. I guess I didn’t confirm my delivery date until like Wednesday so hopefully they will send me the full MVPA on Monday or something.
Interesting. My VIN has now been added to my account but I still have this...(still drafting the contract). Next step in the timeline for me is to approve details and submit payment. Hopefully I can still take delivery if I’m not submitting payment until delivery via personal check!
Yeah. Most likely it'll updated Monday morning. There was a lag too between when my IDA assigned my delivery date and location and when the MVPA was generated. Maybe a business day or two.
Congratulations, nevertheless!
Still don’t have the full MVPA. IDA finally responded today saying my car is still en route to Bellevue and should arrive “in the next day or so”. Not feeling like my Saturday delivery is going to happen :/
Do you know if your car is there at Bellevue and ready to go for Friday?
Strange. Are you trading in a car? Cash or finance? Wonder if that's holding up your final MVPA.
I haven't pinged or heard from my IDA this week so far so I'm not sure if the car is already at Bellevue or not. Though, the AWD thread had some chatter about some Seattle deliveries being delayed/rescheduled this week due to a logistics issue.
Your appointment for this Saturday still shows up in your account though, right?