Anyone pickup this month and still seeing this? Wondering if they have learned from this mistake yet.
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ℬête Noire
Active Member
I saw it, was sort of expecting a follow up. "I will get some more details on the proceedure..."
So there aren't really any more details?
We had a nice little rectangle on our driver side dash. Called for a due bill and they asked if we could try using a warm water microfiber cloth on it. It came off after a couple minutes of fairly gentle wiping. After a week it’s still gone.
Tesla service on the phone had me wipe mine with a Clorox wipe. I am pretty sure that method scratched my dash. A Tesla Service Ranger is coming to look at it Friday. They said they would try to clean it, and if not they will order a part, the guy on the phone said today. It looks like it took some of the coating off the dash.
Seems to be a common problem. Did they mention how they remove the cover? Is it a bunch of tear apart, or does it just pop off like the model s.
Thanks,
Brian
Gut tells me that there's some residue on the dash when it comes off the production line, and it's actually a discoloration of the residue due to differing sunlight exposure that is causing the issue. Then the dash gets gently cleaned the residue of varying shades gets removed and the markings disappear. I expect it's not a discoloration of the dash itself, as obviously it's a material designed to be exposed to sunlight. If that speculation is true, the real risk is in damaging the dash when removing the residue more than anything.
In this case it's probably best to have Tesla take care of it on a new vehicle. But otherwise I try not to use any harsh chemicals like bleach when cleaning the interiors of my vehicles. I've had good luck with Lexol products, something like this might do the trick: Multi-Surface Cleaner | Lexol
In this case it's probably best to have Tesla take care of it on a new vehicle. But otherwise I try not to use any harsh chemicals like bleach when cleaning the interiors of my vehicles. I've had good luck with Lexol products, something like this might do the trick: Multi-Surface Cleaner | Lexol
Andrew, do you know how involved replacing the dash cover was? Do they have to take apart the whole dash, or does it just pop off pretty easily?
Any insight would be great. I have a feeling mine is going to have to be replaced.
Brian
I have absolutely no idea, sorry. They just told me they replaced it...we didn't discuss the specifics of what that involved.
They actually cleaned the dash, ended up with a scratch in its place. Took it back and they cleaned it again, hoping that its not covered up by some dash cleaner.
pilotSteve
Active Member
I was at the Portland service center for another matter and I showed my DS (looks similar to other’s pictures). He took it back into the detailing bay and they used diluted McGuire’s cleaner which totally removed it. Seems like Tesla has seen this before... and they made it right while I waited.
