Has anyone else here had the Tesla store call them the day of their scheduled delivery and try to change the appointment to a different location? Here's what the rep said on the phone and I'm quite irritated:
I told the rep that I will not be changing my pickup location (the one they offered is quite a bit farther away from me) and he offered to reschedule the appointment for two days from now instead, which I accepted. I was quite busy and hung up the phone shortly after, but I'm going to have some words for them once I show up to my (now rescheduled) appointment.
Hi Mr [name], I'm calling to tell you that we have a great opportunity for you! We're calling to see if you'd like to pick up your Model 3 at our new [city] location!
So not only are they trying to change the location of my appointment literally an hour and a half before my appointment, and not apologizing for the change, but they're trying to pretend that they're offering this as a favor to me?! What they should be doing is apologizing and asking if there is anything they can do to alleviate the inconvenience.
I told the rep that I will not be changing my pickup location (the one they offered is quite a bit farther away from me) and he offered to reschedule the appointment for two days from now instead, which I accepted. I was quite busy and hung up the phone shortly after, but I'm going to have some words for them once I show up to my (now rescheduled) appointment.