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Delivery of inventory S100D

Discussion in 'Model S' started by s1rk, Sep 10, 2018.

  1. s1rk

    s1rk Member

    Joined:
    Aug 3, 2018
    Messages:
    174
    Location:
    California
    Finally took delivery of my inventory 2018 S100D today and the quality of delivery is definitely not the same compared to when I went with my parents to get their Model X back in April 2018. Their delivery felt special and nice with the car inside the building and presented beautifully and ample time was given to check and explain the vehicle. My car was parked outside the building instead of it being presented in a delivery room. I inspected the car and I found multiple chips/scratches that was hard to see through the pictures that they send you when inquiring about the vehicle (This was expected). The car had 2600 miles so I cannot really complain all too much. What did irritate me is they kept trying to emphasize the "heavily discounted" price of what I am getting it for. It was only discounted for about ~$7000ish but since PUP is now included, it's really only about ~$5000 in reality. I finally told them that given the chance, I would have much rather paid the extra $7000 to receive the car new. I did not want to lose the $2500 deposit, wait till November, and then pay for more a new one which is why I opted to take the vehicle. I will just get the paint fixed and corrected so I can apply some PPF on it -- no biggie.

    Also, I've only been looking at the vehicle for about 5-7 minutes when my delivery specialist told me, "I only have 20 minutes with you until I have to go to my next delivery." It is probably not his fault given how slammed they are but man..... What a way to start the delivery experience and that definitely set the pace of the delivery visit. Mind you my specialist had 2 people on orientation with him. I paid for the 21" turbines which did not come with the car and the delivery specialist had no idea that it was even included with my MVPA. I ended up speaking with 2 managers which were both very nice and the rims were added on my due bill along with a "post-delivery detail" for some front bumper rock chips. I'm sure I'll have to wait a few weeks before I get a call about it and I'll have to remind them.

    My frustration is how much they upsell their inventory vehicles when speaking with them but the moment you ask about some blemishes and issues they quickly say BUT it's an inventory -_-.

    But as most people here, you quickly forget some frustrations the moment you drive the vehicle. Hoping it doesn't give me any issues anytime soon!

    Pics to follow.
     
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  2. Ormond

    Ormond Member

    Joined:
    Jul 10, 2016
    Messages:
    721
    Location:
    Central Florida
    @s1rk I hope you enjoy your new Tesla in good health! I'm looking forward to seeing the photos.
     
    • Love x 2
  3. Noneduck

    Noneduck Member

    Joined:
    Oct 1, 2015
    Messages:
    85
    Location:
    Albuquerque NM
    When my car was delivered, there was no delivery specialist or information given whatsoever. Of course that was 3 years ago. And it was delivered by enclosed truck to my door, so I can't complain!
     
    • Like x 1
  4. Navsarin

    Navsarin S100D Red Rocket

    Joined:
    Nov 28, 2015
    Messages:
    944
    Location:
    Canada
    I had a similar experience with my 18’ 100D however they took care of some blemishes and detailing on the spot when noticed :) car had a few minor post delivery items but nothing they couldn’t handle within a few weeks :)
     
    • Like x 1
  5. nababa

    nababa New Member

    Joined:
    Sep 10, 2018
    Messages:
    4
    Location:
    Seattle
    I had a very similar experience with my S100D. The delivery was rushed. When I pointed out the obvious issues, they were reluctant to fix them and kept mentioning the discount I received. After talking to some manager, they agreed to take care of the issues in a couple weeks.

    Enjoy your new car.
     
    • Like x 1
  6. s1rk

    s1rk Member

    Joined:
    Aug 3, 2018
    Messages:
    174
    Location:
    California
    What a coincidence you joined today..... But yes, the managers did agree to take care of my issues which is appreciated and thus why I said no biggie. I also pointed to the new orientees to take a look at certain forums so they can do their HW on whatr's really bothering people regarding Tesla's as most people buying these cars probably spend considerable time researching as I did.
     
  7. nababa

    nababa New Member

    Joined:
    Sep 10, 2018
    Messages:
    4
    Location:
    Seattle
    My delivery was actually at the end of Aug but I joined today and saw your post lol. It's been almost two weeks but I haven't heard back from them yet :(
     

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