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Delivery Question

Discussion in 'Model S: Ordering, Production, Delivery' started by JayMedina, Sep 13, 2017.

  1. JayMedina

    JayMedina New Member

    Joined:
    Sep 13, 2017
    Messages:
    1
    Location:
    Medina, Ohio
    MYTESLA says my car is "currently in production." The Extimated Delivery is September 13 (today) through September 27. I have received no notices (ever) from the DS. I elected Tesla financing. The DS has not responded to emails on whether I need to complete financing. Should I have heard something by now? Model S 100D. Any ideas on whether I need to do seomthing?
     
  2. boaterva

    boaterva Supporting Member

    Joined:
    Apr 2, 2016
    Messages:
    1,958
    Location:
    Northern Virginia, USA
    Not sure how it can have both 'in production' and a delivery date of today as it should have completed a while ago and been in transit to match all that up. The DS should have told you when they had a confirmed delivery date/ballpark.

    Strange! Do you have any other contact info for the DS? Anyone else at your Service Center you can call and say you can't reach your DS and would like clarification?
     
  3. tpham07

    tpham07 Member

    Joined:
    Mar 21, 2017
    Messages:
    554
    Location:
    Baton Rouge
    Talk to your owner advisor if needed, they seem to be better at emails than DS.
     
  4. Herolad

    Herolad Member

    Joined:
    Sep 7, 2017
    Messages:
    15
    Location:
    Phoenix
    Or just call the delivery center and talk to another DS you don't have to stick with your DS if you want to get information or even make changes. I've actually been working with 3 different DS because my main DS doesn't always respond in timely fashion.
     
  5. nostik

    nostik Member

    Joined:
    Jul 9, 2017
    Messages:
    14
    Location:
    Austin, TX
    I would definitely call the location or the owner advisor for help. My initial DS never responded to any of my emails, but the OA stepped in and helped sorting out the timeline.
     
  6. boaterva

    boaterva Supporting Member

    Joined:
    Apr 2, 2016
    Messages:
    1,958
    Location:
    Northern Virginia, USA
    The other point is that, if it’s never transitioned to ‘In Transit’, there may be a hold-up. I didn’t get a call from my DS until he had a firm delivery date (which was later trashed by other circumstances), but we had been emailing back and forth about several matters all along. Seems like luck of the draw for OAs and DSs....

    Hope you got it sorted! (I think the delivery schedule posted is just an estimate until it gets closer (transit, arrival...).)
     

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